Amazon is hiring Virtual Customer Service Associate. Interested Candidates can go through the details and apply using the link provided at the bottom of the Post.
About Amazon
Amazon is one of the world’s largest e-commerce and cloud computing companies, founded in 1994 by Jeff Bezos. The company’s mission is to be Earth’s most customer-centric company, offering a wide range of products and services to customers worldwide. Amazon’s success is built on its innovative technology, efficient supply chain management, and customer-focused approach. The company offers a variety of services, including Amazon Prime, which provides free shipping, streaming of movies and TV shows, and other benefits to members. Amazon’s cloud computing platform, Amazon Web Services, is widely used by businesses and organizations worldwide for hosting and data storage. Amazon has revolutionized the way people shop and conduct business, and continues to be a dominant player in the e-commerce and technology industries.
Amazon Recruitment 2023
| Company name | Amazon |
| Website | www.amazon.com |
| Job Role | Virtual Customer Service Associate |
| Work Location | Delhi, India |
| Job Type | Full Time |
| Experience | Strong communication skills in {English] (both written and oral fluency) |
| Qualification | Bachelor’s degree |
| Batch | Not mentioned |
| Package | 4 – 7 LPA (Expected) |
Job Description
Work from Home Opportunity with Amazon Customer Service!
Position: VCS Associate (Work from Home)
Job Type: Contractual
Location: Remote – Delhi NCR, India
At Amazon, our mission is to become Earth’s most customer-centric company, and our award-winning Customer Service team plays a pivotal role in achieving that objective. Our dedication to serving our customers to the best of our abilities is what drives us, and that’s why we approach our work differently here. You won’t be expected to follow a script or memorize dialogues. Instead, we will provide you with the necessary training to effectively address our customers’ issues. You’ll bring your own unique personality to each customer interaction, providing the exceptional support experience that our customers cherish.
Responsibilities of a Customer Service Associate: As an Amazon Customer Service Associate, your mission is crystal clear: prevent issues, resolve inquiries, and exceed our customers’ expectations. You will be the initial point of contact for our customers, responding to their queries via phone, chat, and/or email. This encompasses a wide range of topics, from order and product inquiries to payment concerns and website assistance. Our Customer Service Associates employ various tools to navigate, research, and propose solutions while ensuring effective communication with customers.
Working Hours: This role entails working flexible hours to align with our customers’ needs. You will be on a 24X7 schedule, with a minimum of 5X8-hour workweeks. To meet our customer demand, we schedule shifts within the operating hours of 12 am to 12 pm, spanning from Sunday to Monday. There may be a requirement to work on national holidays, and you will receive detailed information about your schedule closer to your start date.
Qualifications Required:
• Minimum age: 18 years old
• Eligibility to work in India
• Proficiency in English (both written and spoken)
• Competence in using a computer
• Availability to work flexible shifts from Monday to Sunday between 12 am to 12 pm
• Willingness and ability to work in rotating shifts (including early, late, overnight, weekends, and overtime as needed)
Desirable Qualities:
• Diligent, articulate, and detail-oriented
• Customer-centric and friendly in all situations
• Quick learner with an adaptive mindset
• Capable of multitasking in a high-energy environment
Benefits Offered: One of the advantages of joining Amazon’s Customer Service team is that prior customer service experience is not a prerequisite. You will receive comprehensive training and be provided with the necessary equipment upon joining.
Moreover, we provide various benefits, including:
• Medical insurance
• Pension plan
• Internet allowance
• Lifestyle benefits and retail discounts through our Amazon Extras program
• Expert training and continuous opportunities for skill development
If this opportunity aligns with your interests, click the link below to begin the application process! Please allocate approximately 3 hours to complete the full application, which includes assessments designed to evaluate your suitability for the role. You will have the option to save your application during the process and return to it if needed. We recommend using a laptop or desktop computer for the best experience.
How to Apply?
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- Look for the apply link on the job listing page, usually located somewhere on the page.
- Clicking on the apply link will take you to the company’s application portal.
- Enter your personal details and any other information requested by the company in the application portal.
- Pay close attention to the instructions provided and fill out all necessary fields accurately and completely.
- Double-check all the information provided before submitting the application.
- Ensure that your contact information is correct and up-to-date, and accurately reflect your qualifications and experience.
- Submitting an application with incorrect or incomplete information could harm your chances of being selected for an interview.
i am intrested