Unilever is hiring Customer Service Officer | Work From Home

Unilever is hiring Customer Service Officer, It is a Remote Opportunity. Interested Candidates can go through the details and apply using the link provided at the bottom of the Post.

About Unilever

Unilever is a British-Dutch multinational consumer goods company that operates in more than 190 countries around the world. The company was formed in 1929 through the merger of British soap maker Lever Brothers and Dutch margarine producer Margarine Unie. Unilever’s products include food, beverages, cleaning agents, and personal care products. Some of its well-known brands include Axe/Lynx, Dove, Hellmann’s, Lipton, Knorr, and Surf. Unilever is committed to sustainability and has set ambitious targets to reduce its environmental footprint and improve the livelihoods of people across its value chain.

Unilever Recruitment 2023

Company nameUnilever
Websitewww.Unilever.com
Job RoleCustomer Service Officer
Work LocationGurgaon, India(Remote)
Job TypeFull Time
ExperienceFreshers(0-2 years)
QualificationGraduation
BatchNot mentioned
PackageUp to 7 LPA (Expected)

Job Description

The job entails meeting sales targets through personal selling and driving the distribution system, while overseeing the distributor system in terms of both front-end and back-end infrastructure.

The successful candidate will be responsible for analysing and utilizing MIS reports to identify gaps and opportunities to improve execution and performance in the assigned geography.

Furthermore, they will be expected to negotiate with distributors and develop their people’s skills in managing customers to obtain more business.

The candidate will cultivate and leverage relationships with trade to strengthen market position, and use this to generate market feedback and reports to the branch office.

Additionally, they will be responsible for analyzing ways to improve the competitive position in the market through enhanced customer service.

Finally, the successful candidate will monitor the distributor and distributor’s sales team’s performance systematically and take corrective action in the event of infrastructure gaps.

Job Requirements

Skills and requirements for this position include a minimum full-time graduation, at least two years of experience in channel sales, proficiency in ROI calculations and RS distribution management, familiarity with RS appointment and sales planning, the ability to conduct promotional activities and execution, proficiency in MS-Office particularly Excel, and decent communication skills in English and the local language.

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