Allstate Off Campus Hiring 2025 for Associate Operations Role. Interested Candidates can go through the details and apply using the link provided at the bottom of the Post.
Allstate Off Campus Hiring 2025 – Associate Operations
| Company name | Allstate |
| Website | www.Allstate.com |
| Job Role | Associate Operations |
| Work Location | Bangalore, Karnataka, India |
| Job Type | Full Time |
| Experience | 0 – 2 Years |
| Qualification | Bachelor’s degree (required) |
| Batch | Not Mentioned |
| Package | INR 3 – 3.6 LPA (Expected) |
Job Description
Allstate Off Campus Hiring 2025 – Associate Operations
Job Description
The individual in this role will be responsible for managing moderate to complex customer inquiries, including policy and billing-related questions from both internal and external clients. The role requires delivering prompt, accurate, and professional service, resolving customer concerns, documenting requests, and making updates to policy information. Customer interactions may occur via inbound and outbound phone calls, written communication, and other support channels.
Key Responsibilities
- Enter and maintain accurate records within relevant databases.
- Review and summarize documents, recording key details in the claims system.
- Maintain thorough documentation in claim files, including notes, assessments, and rationale for decisions.
- Communicate with third-party carriers to discuss liability, subrogation outcomes, and negotiate payment adjustments.
- Track and follow up on subrogation recoveries, ensuring timely receipt of payments from third parties.
- Use available tools to gather details regarding damage related to reported losses.
- Support a culture of continuous improvement by embracing technology and tools to boost efficiency and contribute to organizational goals.
- Address customer documentation requests, explain related materials clearly, and follow up on required customer actions or updates.
- Maintain a sound understanding of insurance policies, procedures, and associated workflows.
- Accurately process policy changes and identify potential opportunities for cross-selling when applicable.
- Ask relevant questions and listen actively to understand and resolve customer issues, demonstrating empathy and professionalism.
- Effectively resolve common and complex customer inquiries and problems.
Education
- Bachelor’s degree (required)
Experience
- 0–2 years of relevant experience (preferred)
Additional Requirements
- Strong verbal communication skills
- Prior experience in an international voice process is an advantage
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About Allstate
Allstate is a leading insurance company in the United States, known for providing a wide range of insurance products, including auto, home, and life insurance. Founded in 1931, Allstate has built a reputation for delivering reliable coverage and exceptional customer service. The company is committed to helping individuals protect their assets and prepare for the unexpected, with a focus on innovation and community support. Through its nationwide network of agents and advanced digital tools, Allstate aims to offer personalized insurance solutions that meet the unique needs of its customers.