Allstate Off Campus Hiring 2024 for Associate Operations Role. Interested Candidates can go through the details and apply using the link provided at the bottom of the Post.
Allstate Off Campus Hiring 2024 – Associate Operations
| Company name | Allstate |
| Website | www.Allstate.com |
| Job Role | Associate Operations |
| Work Location | Bangalore, Karnataka, India |
| Job Type | Full Time |
| Experience | 0 – 2 Years |
| Qualification | High School Diploma or GED (Preferred) |
| Batch | Not Mentioned |
| Package | INR 3 – 3.6 LPA (Expected) |
Job Description
Allstate Off Campus Hiring 2024 – Associate Operations
Key Responsibilities
- Facilitate first-call resolution and ensure customer satisfaction for all handled transactions.
- Address and resolve routine, complex, and unique customer questions or issues.
- Accurately input and track data in relevant databases.
- Stay updated on new marketing campaigns to respond effectively to marketing-related inquiries using available resources.
- Process policy changes accurately based on provided information, identifying cross-selling opportunities when applicable.
- Use probing questions and active listening to understand customer issues, demonstrating empathy and concern for their situations.
- Handle requests regarding customer documentation, clearly explaining the content and any necessary follow-ups or updates.
- Maintain a working knowledge of insurance policies, processes, and procedures.
Education
- High School Diploma or GED (Preferred)
Experience
- 0-2 years of experience (Preferred)
Supervisory Responsibilities
- This role does not include supervisory duties.
Education & Experience (Alternative Considerations)
- An equivalent combination of education and experience may be considered in lieu of the specified educational requirements.
Primary Skills
- Consumer Protection, Customer Focus, Data Management, Digital Literacy, Inclusive Leadership, Learning Agility, Performance Management, Relationship Building, Results Orientation, Stakeholder Relationship Management.
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About Allstate
Allstate is a leading insurance company in the United States, known for providing a wide range of insurance products, including auto, home, and life insurance. Founded in 1931, Allstate has built a reputation for delivering reliable coverage and exceptional customer service. The company is committed to helping individuals protect their assets and prepare for the unexpected, with a focus on innovation and community support. Through its nationwide network of agents and advanced digital tools, Allstate aims to offer personalized insurance solutions that meet the unique needs of its customers.