HDFC Bank KYC-Officer Vacancy at Lucknow. Interested Candidates can go through the details and apply using the link provided at the bottom of the Post.
About HDFC Bank
HDFC Bank is one of the leading private sector banks in India, with its headquarters in Mumbai. It was incorporated in 1994 and has since then become a household name in the banking industry. The bank offers a wide range of financial products and services, including savings accounts, current accounts, fixed deposits, loans, credit cards, and insurance. HDFC Bank is known for its customer-centric approach and innovative digital banking solutions, which have made banking more accessible and convenient for customers. The bank has won numerous awards for its excellence in various fields, including technology, customer service, and corporate social responsibility.
HDFC Bank Recruitment 2023
| Company name | HDFC Bank |
| Website | www.hdfcbank.com |
| Job Role | Video KYC-Officer |
| Work Location | Lucknow, Utter Pradesh, India |
| Job Type | Full Time |
| Experience | 0-3 years |
| Qualification | Bachelor’s Degree |
| Batch | Any |
| Package | up to 4.5 LPA(Expected) |
Job Description
The role involves carrying out customer identification and due diligence checks through video calls.
The candidate must be consistent, thorough, accurate, and credible while performing these duties and ensure that requests are closed within stipulated timelines.
It is essential to capture call interactions completely and accurately and maintain acceptable defect rates.
The candidate must exhibit the highest standards of customer service, ensuring that customers are comfortable throughout the verification process and adhering to the bank’s grooming standards. Additionally, promoting digital banking services and cross-selling relevant products for a superior customer experience is an integral part of the role.
Profiling customers for cross-servicing bank products and following all laid-down systems and processes as stipulated by audit and senior management is crucial.
The candidate must ensure accurate and timely processing and submission of KYC requests and adhere to set processes of updating customer interactions.
Skills Required
To excel in a banking role, there are several key skills that are required.
Firstly, it is important to have a good understanding of banking regulatory guidelines, particularly in relation to Anti Money Laundering.
In addition, effective planning and organizing skills are essential, as well as strong interpersonal skills.
Strong verbal and written communication skills are also important, particularly when it comes to drafting summaries.
Face-to-face customer handling skills are a must, as is proficiency in using the Microsoft Office suite.
It is crucial to possess all these skills in order to perform effectively in a banking role.
How to Apply?
- To apply for a job, read through all information provided on the job listing page carefully.
- Look for the apply link on the job listing page, usually located somewhere on the page.
- Clicking on the apply link will take you to the company’s application portal.
- Enter your personal details and any other information requested by the company in the application portal.
- Pay close attention to the instructions provided and fill out all necessary fields accurately and completely.
- Double-check all the information provided before submitting the application.
- Ensure that your contact information is correct and up-to-date, and accurately reflect your qualifications and experience.
- Submitting an application with incorrect or incomplete information could harm your chances of being selected for an interview.