Sutherland is hiring Associate – Customer Service – Work At Home

Sutherland is hiring Associate – Customer Service – Work At Home. Interested Candidates can go through the details and apply using the link provided at the bottom of the Post.

About Sutherland

Sutherland is a leading global provider of business process transformation services, delivering end-to-end solutions to clients across various industries. With over 30 years of experience, One Sutherland combines innovative technologies, proven methodologies, and skilled professionals to help clients improve operational efficiency, enhance customer experience, and drive business growth. The company offers a range of services, including customer care, technology support, back-office processing, and consulting. One Sutherland has a strong commitment to ethical and sustainable practices, and its mission is to create value for all stakeholders, including clients, employees, shareholders, and communities.

Sutherland Recruitment 2023

Company name	Sutherland
Website	www.sutherland.com
Job Role	Associate – Customer Service – Work At Home
Work Location	Hyderabad, India
Job Type	Full Time
Experience	Freshers(0-3 Years)
Qualification	Bachelor’s degree
Batch	Not Mentioned
Package	3-4 LPA (Estimated)

Job Description

Job Description

Associate Professionals in this role are responsible for providing comprehensive accounting support to FTP clients. They will be involved in producing accurate financial statements and collaborating closely with transaction processing staff on finance and accounting matters. Key responsibilities include:

1. Defining Sutherland’s Reputation: Take the lead in establishing and maintaining Sutherland’s reputation through exemplary accounting practices.
2. Ensuring Accuracy: Collaborate with the accounting team to prepare monthly, quarterly, and annual financial reports and statements. Analyze income statement accounts, reconcile balance sheet accounts on a monthly basis, and identify any issues while providing recommendations.
3. Handling Up-to-Date Information: Prepare monthly, quarterly, and yearly schedules for management personnel, external auditors, and SEC reporting. Additionally, contribute to the preparation of monthly journal entries.
4. Strengthening Relationships: Work closely with business units to develop division budgets and maintain accurate records in the financial system. Collaborate with the Manager, peers, and staff to foster a customer-centered work environment.
5. Being Analytical and Creative: Implement mechanisms to measure customer satisfaction and work with the Manager and staff to enhance overall levels of customer service.

Qualifications

Successful candidates should meet the following qualifications:

• Possess a Bachelor’s degree in a related field from a four-year college or university, or have an equivalent combination of education and experience.
• Proficiency in various software applications programs, including Microsoft Word and Excel. Familiarity with financial systems is also required.
• Solid understanding of fundamental accounting concepts and the ability to apply that knowledge effectively.
• Knowledge and experience in applying generally accepted accounting principles.
• Strong customer service orientation demonstrated through previous relevant roles.
• Ability to build and manage relationships with employees and staff within the organization.
• Demonstrated analytical skills for reviewing financial data and generating reports and statements that meet company standards.
• Proactive approach to take ownership of business unit accounting work, enabling financial analysts to focus on providing financial support to the business.
• Preference for working in a service-oriented environment where continuous improvement of business processes is expected.

How to Apply?

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• Ensure that your contact information is correct and up-to-date, and accurately reflect your qualifications and experience.
• Submitting an application with incorrect or incomplete information could harm your chances of being selected for an interview.