NTT DATA Helpdesk Associate Vacancy at Bangalore. Interested Candidates can go through the details and apply using the link provided at the bottom of the Post.
About NTT DATA
Finastra is a financial technology company that provides innovative software solutions for financial institutions worldwide. Established in 2017 through the merger of two financial software leaders, Misys and D+H, Finastra offers a wide range of software and services, including retail banking, treasury and capital markets, and lending solutions. With over 9,000 employees and customers in more than 130 countries, Finastra is a global leader in the fintech industry. The company is committed to empowering financial institutions with cutting-edge technology and delivering exceptional customer service.
NTT DATA Recruitment 2023
| Company name | NTT DATA |
| Website | www.nttdata.com |
| Job Role | Helpdesk Associate |
| Work Location | Bangalore, India |
| Job Type | Full Time |
| Experience | Freshers/ Experienced |
| Qualification | Bachelor’s Degree |
| Batch | Not Mentioned |
| Package | Up to 4 LPA(Expected) |
Job Description
At NTT DATA, we firmly believe in the potential of assembling the right team to achieve the extraordinary. The dedication, integrity, and dedication of our employees are paramount to our company’s progress, market influence, and our capacity to keep our clients at the forefront of their industries. Through the recruitment of exceptional talent and fostering their professional and personal growth, we pave the way for a promising future for both NTT DATA and its workforce.
NTT DATA, Inc. is currently seeking a “Help Desk Associate” to become a part of our team based in “Bangalore.”
Key Responsibilities:
As a Help Desk Associate, your primary responsibilities will encompass the following:
- Provision of exceptional IT Service Desk support, offering guidance and training to end-users regarding various IT devices, applications, or processes.
- Prompt recording, updating, and escalation of support issues to the appropriate level.
- Support for all IT onboarding activities for end-users.
- Collaboration with internal IT teams for system testing, integration, and maintenance purposes.
- Exploration and evaluation of new IT business tools to aid our business users and the internal IT Team.
- Identification, suggestion, evaluation, and implementation of process and technology enhancements.
- Demonstrated willingness to learn and expand expertise in other IT business domains.
Requirements for the Role:
To excel in this role, the following qualifications and attributes are necessary:
- Proficiency in both written and verbal English communication.
- Exceptional customer service aptitude.
- Strong collaborative skills and ability to function effectively within a team.
- Excellent communication skills, enabling effective interaction with diverse stakeholders.
- Robust troubleshooting abilities, adept at identifying and resolving bugs.
- Capability to work autonomously within a diverse global team.
- Proficiency in IT software and hardware troubleshooting (Win 10, macOS, iOS, Android, Google Suite, and Microsoft Environment).
Preferences – Optional (Nice-to-Haves):
- Embrace individuality, openness, hunger for growth, humility, collaboration, and a proactive approach to challenges.
- ITIL foundation certification is a plus, along with flexibility and readiness to work in a rotational 24*7 shift pattern.
- Availability to work Monday to Friday (07:00 AM to 05:00 PM EST) is essential, with flexibility for shift adjustments as per client demands, including overtime and weekend commitments based on business requirements.
How to Apply?
- To apply for a job, read through all information provided on the job listing page carefully.
- Look for the apply link on the job listing page, usually located somewhere on the page.
- Clicking on the apply link will take you to the company’s application portal.
- Enter your personal details and any other information requested by the company in the application portal.
- Pay close attention to the instructions provided and fill out all necessary fields accurately and completely.
- Double-check all the information provided before submitting the application.
- Ensure that your contact information is correct and up-to-date, and accurately reflect your qualifications and experience.
- Submitting an application with incorrect or incomplete information could harm your chances of being selected for an interview.
I’m tamizh azhagi I’m from panruti I’m completed my study b.a English in addition i completed diploma computer application I can manage communication and written English
I’m tamizh azhagi I’m from panruti I’m completed my study b.a English in addition i completed diploma computer application I can manage communication and written English.
I am looking for job as Data Analyst fresher