HCL hiring Freshers (Only 2022 & 2023 Passed out). Interested Candidates can go through the details and apply using the link provided at the bottom of the Post.
About HCL Technologies
HCL Technologies is a multinational information technology services and consulting company headquartered in Noida, India. It was founded in 1976 and has since grown to become one of the top IT companies in India, with operations in over 50 countries. The company provides a wide range of services, including software development, IT infrastructure management, engineering and research and development services, among others. HCL Technologies has a strong focus on innovation, and its core values include a customer-first approach, respect for individuals, and a passion for excellence. The company has won several awards for its innovative services and commitment to social responsibility.
HCL Recruitment 2023
| Company name | HCL Technologies |
| Website | www.hcltech.com |
| Job Role | Process Associate |
| Work Location | Chennai, India |
| Job Type | Full Time |
| Experience | Freshers |
| Qualification | Bachelor’s Degree |
| Batch | Only 2022 & 2023 Passed out |
| Package | 3 – 4 LPA (Expected) |
Job Description
Job Opportunity at HCLTech – Freshers (Only 2022 & 2023 Passed Out)
HCLTech is currently seeking fresh graduates from 2022 and 2023 batches for their exciting job openings. The position is based in Chennai, Tamil Nadu, India, at the Sholinganallur location, offering full-time employment. Interested candidates can get in touch with HR representatives Harish K and Indrakumar M via email at harish-k@hcl.com and indrakumar.m@hcl.com, respectively.
Roles and Responsibilities:
The ideal candidates should possess excellent communication skills to handle international clients effectively. They are expected to adhere to timelines and maintain accuracy while reporting daily performance. Keeping performance logs and reporting KPIs/SLAs within agreed timelines is an essential part of the role. The job requires handling various activities related to O2C (Order to Cash), such as invoice management, order management, collections, dispute resolution, and managing customer calls and emails at the O2C Helpdesk. Exposure to Helpdesk metrics and SAP (including invoicing, contracts, and workflows) is preferable. As part of the Customer Service/Contact Center/Concierge COE team, the selected candidates will be responsible for attending customer calls, emails, and chats, responding to customer requests, checking product availability, order status, and account information, coordinating with other departments, and ensuring adherence to metrics and performance logs.
Desired Candidate Profile:
- Freshers with excellent English communication skills are required.
- Graduation is compulsory without any standing arrears. Diplomas are not eligible.
- Flexibility in working shifts, including night and rotational shifts, is essential.
- The work location is Sholinganallur ELCOT, Chennai.
- The interview process will involve HR screening, Versant Test, and Operations Interview. Candidates must bring wired headphones for the Versant Test.
Perks and Benefits:
- Cab facility available (chargeable).
- Opportunity to learn from international trainers.
- World-class exposure in a supportive working environment.
Join HCLTech today for a rewarding career and a chance to grow in a dynamic organization.
How to Apply?
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