Infosys is hiring Process Executive – Pune

Infosys is hiring Process Executive – Pune. Interested Candidates can go through the details and apply using the link provided at the bottom of the Post.

About Infosys

Infosys is a global leader in consulting, technology, and outsourcing solutions. Founded in 1981, the company has grown to become a trusted partner for some of the world’s largest corporations. With a strong focus on innovation and sustainability, Infosys offers a wide range of services, including software development, maintenance, and engineering. The company is committed to driving positive change in the communities it serves, and its corporate social responsibility initiatives reflect this commitment. Infosys is widely recognized for its expertise in digital transformation, cloud computing, and artificial intelligence, and its dedicated workforce is constantly pushing the boundaries of what’s possible in the tech industry.

Infosys Recruitment 2023

Company nameInfosys
Websitewww.infosys.com
Job RoleProcess Executive
Work LocationPune, India
Job TypeFull Time
ExperienceFreshers
QualificationBachelor’s Degree
BatchNot Mentioned
PackageUp to 3.4 LPA(Expected)

Job Description


Job Title: Process Executive

Company: Infosys BPM Limited

Location: Pune

Job ID/Reference Code: PROGEN-EXTERNAL-169983

Work Experience: 0-1 Years

Responsibilities:

We are seeking a highly motivated and skilled Process Executive with excellent communication skills to address and resolve client issues through calls, chat, and email. The candidate should possess proficiency in communication at CEFR levels B1, C1, and C2. The role requires flexibility to work in a 24*7 environment and at the office.

Key Responsibilities Include:

  1. Demonstrate exceptional communication skills to effectively handle client issues through calls, chat, and email.
  2. Proficient in communication at CEFR levels B1, C1, and C2.
  3. Adaptable to a 24*7 work schedule and able to work in an office environment.
  4. Analytical problem-solving abilities to comprehend and resolve customer issues efficiently.
  5. Demonstrate quick thinking and independence in owning and resolving customer issues.
  6. Proactively address customer concerns, showing the utmost respect for their time.
  7. Exhibit good time management skills to ensure that all customer interactions add value.

Preferred Skills:

  • Customer Service->VOICE-CapOne

Educational Requirements:

  • Graduate

How to Apply?

  • To apply for a job, read through all information provided on the job listing page carefully.
  • Look for the apply link on the job listing page, usually located somewhere on the page.
  • Clicking on the apply link will take you to the company’s application portal.
  • Enter your personal details and any other information requested by the company in the application portal.
  • Pay close attention to the instructions provided and fill out all necessary fields accurately and completely.
  • Double-check all the information provided before submitting the application.
  • Ensure that your contact information is correct and up-to-date, and accurately reflect your qualifications and experience.
  • Submitting an application with incorrect or incomplete information could harm your chances of being selected for an interview.

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