Accenture fresher Recruitment 2023| Customer Service New Associate-IT Help desk

Accenture fresher Recruitment 2023 for Customer Service New Associate-IT Help desk. Interested Candidates can go through the details and apply using the link provided at the bottom of the Post.

About Accenture

Accenture is a renowned global professional services company that specializes in providing a wide range of services across various industries. With a strong presence in more than 120 countries, Accenture offers expertise in consulting, technology, and outsourcing solutions. The company is committed to helping clients navigate the complexities of the digital age by delivering innovative strategies and implementing cutting-edge technologies. Accenture’s dedicated team of professionals combines deep industry knowledge with advanced capabilities to deliver transformative results and drive business growth. Through its client-centric approach and focus on delivering value, Accenture continues to be a trusted partner for organizations seeking to achieve sustainable success in today’s dynamic and competitive business landscape.

Accenture Recruitment 2023

Company name	Accenture
Website	www.Accenture.com
Job Role	Customer Service New Associate-IT Help desk
Work Location	Gurugram
Job Type	Full Time
Experience	0-3 Years
Qualification	Any Graduation
Batch	Not Mentioned
Package	3 – 4.5 LPA(Expected)

Job Description

Skill required: IT Help desk – Customer Service Technology Support

Designation: IT Customer Service New Associate

Job Location: Hyderabad

Qualifications: Any Graduation

Years of Experience: 0 to 1 years

What would you do? You will be aligned with our Customer Support vertical to assist in managing and resolving customer queries, handling escalations, and addressing complaints from dissatisfied customers, ensuring optimal resolutions. Your responsibilities will include closing faults and complaints within SLAs. As a member of the IT Help desk team, you will support in resolving application-related technical issues. Your communication will predominantly be through voice interaction, as well as email, web tickets, and remote support. This position is part of our Customer Service Technology Support team, focusing on providing technical assistance for specific systems, software, and infrastructure while troubleshooting technical problems.

What are we looking for?

• Adaptable and flexible
• Ability to perform under pressure
• Strong problem-solving skills
• Robust analytical skills

Roles and Responsibilities:

• In this role, you are expected to solve routine problems using precedent and referral to general guidelines.
• Your interactions will primarily be within your team and with your direct supervisor.
• You will receive detailed to a moderate level of instruction on daily work tasks and detailed guidance on new assignments.
• The decisions you make will impact your own work.
• As an individual contributor within a team, your scope of work is predetermined and focused.
• Note that this role may require you to work in rotational shifts.

How to Apply?

• To apply for a job, read through all information provided on the job listing page carefully.
• Look for the apply link on the job listing page, usually located somewhere on the page.
• Clicking on the apply link will take you to the company’s application portal.
• Enter your personal details and any other information requested by the company in the application portal.
• Pay close attention to the instructions provided and fill out all necessary fields accurately and completely.
• Double-check all the information provided before submitting the application.
• Ensure that your contact information is correct and up-to-date, and accurately reflect your qualifications and experience.
• Submitting an application with incorrect or incomplete information could harm your chances of being selected for an interview.

Apply Link