Accenture Recruitment 2024 | Customer Service Operations Application Tech Support Practitioner

Accenture Recruitment 2024. Interested Candidates can go through the details and apply using the link provided at the bottom of the Post.

About Accenture

Accenture is a global professional services company that provides a range of consulting, technology, and outsourcing services. Headquartered in Dublin, Ireland, the company operates in more than 200 cities across 51 countries. With a focus on digital transformation, Accenture helps businesses to navigate complex challenges and leverage the latest technologies to drive growth and innovation. The company has a reputation for its diverse and inclusive workplace culture, as well as its commitment to sustainability and social responsibility. Overall, Accenture is a leading player in the professional services industry, known for its expertise and innovative solutions.

Accenture Recruitment 2023

Company name	Accenture
Website	www.accenture.com
Job Role	Customer Service Operations Application Tech Support Practitioner
Work Location	Noida, India
Job Type	Full Time
Experience	0-2 Years
Qualification	15 years of full time education
Batch	Not Mentioned
Package	INR 3.6 – 4.5 LPA(Expected)

Job Description

Job Description

About Accenture:

Accenture is a global professional services company renowned for its expertise in digital, cloud, and security. With a rich history of serving clients across more than 40 industries, we provide comprehensive Strategy and Consulting, Technology, and Operations services. Accenture is fueled by the world’s largest network of Advanced Technology and Intelligent Operations centers, employing 699,000 individuals dedicated to realizing the potential of technology and human ingenuity. Our commitment to embracing change enables us to deliver value and foster shared success for clients, employees, shareholders, partners, and communities. Explore further at accenture.com.

Management Level: 12

Work Experience: Minimum 0-2 years

Work Location: Noida

Job Requirements:

Key Responsibilities:

1. Take ownership of customer-reported issues and resolve them by providing effective solutions.
2. Research, diagnose, troubleshoot, and identify solutions to address system/application issues.
3. Follow standard procedures for the proper escalation of unresolved issues to the appropriate internal teams.

Technical Experience:

1. Install and configure various applications.
2. Implement installation and configuration of the operating system using methods such as WDS, GHOST, Bootable PD, etc.
3. Ensure proper logging of all issues.
4. Document technical issues in the knowledge database.
5. Demonstrate the ability to learn and work with changing and emerging technologies. Certification in new technologies like Azure and AWS will be considered an advantage.
6. Monitor users’ system issues until resolved, adhering to the SLA.

Professional Attributes:

1. Possess good technical skills and stay abreast of current technology trends.
2. Exhibit effective communication skills, both written and verbal.
3. Demonstrate Tech-Savviness.
4. Be flexible to work in all shifts and handle pressure situations.
5. Possess good analytical skills.

Educational Qualification: Completion of 15 years of full-time education.

How to Apply?

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• Look for the apply link on the job listing page, usually located somewhere on the page.
• Clicking on the apply link will take you to the company’s application portal.
• Enter your personal details and any other information requested by the company in the application portal.
• Pay close attention to the instructions provided and fill out all necessary fields accurately and completely.
• Double-check all the information provided before submitting the application.
• Ensure that your contact information is correct and up-to-date, and accurately reflect your qualifications and experience.
• Submitting an application with incorrect or incomplete information could harm your chances of being selected for an interview.