Barclays is hiring for Specialist Customer Care Support Role. Interested Candidates can go through the details and apply using the link provided at the bottom of the Post.
About Barclays
Barclays, a renowned multinational bank headquartered in London, has established itself as a prominent player in the global financial services industry. With a rich history spanning over three centuries, Barclays has consistently demonstrated a commitment to excellence, integrity, and innovation. The bank offers a diverse range of financial products and services, catering to the needs of individuals, businesses, and institutional clients worldwide. Known for its strong customer-centric approach, Barclays strives to deliver exceptional banking experiences while maintaining the highest standards of professionalism and ethical conduct. Through its extensive network of branches and digital platforms, Barclays continues to empower individuals and businesses, facilitating economic growth and prosperity in the communities it serves.
Barclays Recruitment 2023
| Company name | Barclays |
| Website | www.barclays.com |
| Job Role | Specialist Customer Care Support |
| Work Location | Chennai, Tamil Nadu, India |
| Job Type | Full Time |
| Experience | Freshers(0-2 years) |
| Qualification | Graduate/Post-Graduate in any discipline (Fresher’s applicable however preferably Graduate Fresher) |
| Batch | Not Mentioned |
| Package | 5 – 8 LPA(Expected) |
Job Description
Hybrid Working
Structured Hybrid Role:
Barclays offers a hybrid working experience that combines the benefits of collaborating with colleagues at our onsite locations and working remotely from home. Our approach is well-organized, with team members designated to work onsite on specific, fixed “anchor” days of the week, totaling a minimum of two days per week or more, as determined by the business area (or a proportional equivalent for part-time hours). We recommend discussing the specific working pattern requirements for the role you are applying for with the hiring manager. It’s essential to note that as we continue to implement and refine our hybrid working environment, working arrangements may be subject to reasonable changes to ensure they align with our business needs.
Introduction:
Join our team to handle various transaction-based tasks involving the processing of instructions within agreed-upon timelines. This role combines analytical thinking and judgment with speed and precision to consistently deliver high-level customer service.
What Will You Be Responsible For?
- Executing transactions in compliance with approved processes and procedures, international regulations, and predefined service level agreements, focusing on both speed and accuracy.
- Adhering rigorously to quality control procedures, processes, and checks throughout all tasks.
- Resolving daily inquiries and escalating more complex queries to the management team as necessary.
- Reporting any issues or concerns promptly to seniors, team leaders, or managers with comprehensive information, with an emphasis on preventing or mitigating potential damage.
- Assisting the team manager in section administration, which includes organizing workflow, managing queues, and resolving queries.
- Potentially handling the retrieval and distribution of information, whether on paper or electronically.
- Taking responsibility for personal performance management by gathering relevant documentation, preparing for self-performance reviews, and coordinating them.
What We Are Seeking:
- 0-24 months of relevant work experience.
- Graduates/Post-Graduates in any discipline (Freshers are welcome, with a preference for graduate freshers).
- Experience in BPO/KPO environments.
- Flexibility in work hours and the ability to adapt to changing shift patterns.
Skills That Will Benefit You in This Role:
- Familiarity with the procedures, policies, products, and services of a financial organization.
- Knowledge of related risks and audits.
- Ability to meet deadlines and customer demands effectively.
Location:
Chennai
How to Apply?
- To apply for a job, read through all information provided on the job listing page carefully.
- Look for the apply link on the job listing page, usually located somewhere on the page.
- Clicking on the apply link will take you to the company’s application portal.
- Enter your personal details and any other information requested by the company in the application portal.
- Pay close attention to the instructions provided and fill out all necessary fields accurately and completely.
- Double-check all the information provided before submitting the application.
- Ensure that your contact information is correct and up-to-date, and accurately reflect your qualifications and experience.
- Submitting an application with incorrect or incomplete information could harm your chances of being selected for an interview.
Am I interested
I am a fresher so this is the grate opportunity for me.