DXC Technology is hiring Associate Professional Technical Support. Interested Candidates can go through the details and apply using the link provided at the bottom of the Post.
About DXC Technology
DXC Technology is a global IT services company that provides end-to-end solutions to clients across industries. With a workforce of over 100,000 employees operating in more than 70 countries, DXC Technology offers a range of services such as application development, cloud and security, analytics, and workplace and mobility solutions. The company is committed to delivering digital transformations that drive business value for its clients. DXC Technology’s expertise in emerging technologies, including AI and machine learning, helps clients stay ahead in the rapidly changing business landscape.
DXC Technology Recruitment 2023
| Company name | DXC Technology |
| Website | www.dxc.com |
| Job Role | Associate Professional Technical Support |
| Work Location | Bangalore, India |
| Job Type | Full Time |
| Experience | 0-2 years |
| Qualification | Bachelor’s Degree |
| Batch | Not Mentioned |
| Package | 3 – 4 LPA(Expected) |
Job Description
Primary Responsibilities:
- Addressing System Issues: Offer resolution to system function problems that have been escalated through the problem ticket process. Provide accurate diagnostic information and explore alternative solutions.
- Coordinating Technical Activities: Manage complex install, move, add, and change (ICMS) tasks, especially those involving integrated equipment and systems.
- Technical Expertise: Offer expert technical guidance and contribute to the development of innovative service offerings and technologies. Collaborate with desktop engineering teams to establish standard operating environments (SOE) for client accounts. Ensure timely and cost-effective fulfillment of client requirements.
- Training and Recommendations: Provide training and guidance to clients to mitigate recurring errors. Make recommendations for enhancements and improvements where necessary.
- Staying Abreast of Advancements: Keep up-to-date with technological and process advancements relevant to the line of service. This is crucial for team performance and goal achievement.
- Reporting and Documentation: Compile data for daily metric reports. Maintain comprehensive systems software and hardware documentation. Evaluate system information and propose enhancements to optimize efficiency.
- Project Technical Support: Contribute technical expertise to project teams. Collaborate on tasks such as designing customer solutions, creating scripts and diagnostic tools, and assisting with the transition or transformation of new accounts.
Minimum Qualifications:
- Bachelor’s degree or equivalent combination of education and experience.
- Preferably, a Bachelor’s degree in computer science or a related field.
Additional Skills:
- Proficient in analytical thinking and problem-solving.
- Comfortable working in an office environment.
- Flexibility for potential shift work.
How to Apply?
- To apply for a job, read through all information provided on the job listing page carefully.
- Look for the apply link on the job listing page, usually located somewhere on the page.
- Clicking on the apply link will take you to the company’s application portal.
- Enter your personal details and any other information requested by the company in the application portal.
- Pay close attention to the instructions provided and fill out all necessary fields accurately and completely.
- Double-check all the information provided before submitting the application.
- Ensure that your contact information is correct and up-to-date, and accurately reflect your qualifications and experience.
- Submitting an application with incorrect or incomplete information could harm your chances of being selected for an interview.
Good company