Ericsson Hiring Technical Support Engineer Role. Interested Candidates can go through the details and apply using the link provided at the bottom of the Post.
Ericsson – Technical Support Engineer
Company name | Ericsson |
Website | www.Ericsson.com |
Job Role | Technical Support Engineer |
Work Location | Bangalore, Karnataka, India |
Job Type | Full time |
Experience | Entry Level |
Qualification | B.E/B.Tech. in Computer Science/Electronics & Communication/Telecommunication/IT. |
Batch | Not Mentioned |
Package | INR 3.4 – 7 LPA (Expected) |
Job Description
Ericsson – Technical Support Engineer
About this opportunity
The role of the Graduate Engineer Trainee is integral to the BCSS SA CNS GSD team, contributing to customer service delivery while adhering to contracted Service Level Agreements. The individual will execute tasks following established processes and demonstrate proficiency in Ericsson’s Products, Solutions, and Services.
The trainee will actively participate in a mentoring program facilitated by experienced NDO Engineers.
What you will do
- Conduct analysis, audit, design, and optimization of telecom networks.
- Work independently to deliver high-quality results within the defined project or service scope.
- Engage in scope-based deliveries and contribute to process automation.
- Propose solutions for technical challenges within the domain.
- Contribute innovative ideas, foster innovative thinking within the team, and identify opportunities for basic automation to streamline repetitive tasks.
You will bring
- Understanding of Wireless/Mobile Technologies such as 2G/3G/4G/5G.
- Proficiency in high-level programming languages, such as Python.
- Strong analytical and troubleshooting skills, with a solid grasp of MS Office Tools.
- Effective presentation skills (both oral and written) and flexibility to work in various time zones, including night shifts.
Educational Qualifications
B.E/B.Tech. in Computer Science/Electronics & Communication/Telecommunication/IT.
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About Ericsson
Ericsson is a global leader in telecommunications and information technology, providing innovative solutions and services to empower communication networks worldwide. With a rich history spanning over a century, Ericsson has played a pivotal role in shaping the digital landscape and revolutionizing the way people connect and communicate. The company is renowned for its cutting-edge technologies, including 5G networks, IoT platforms, and cloud infrastructure, driving the digital transformation of industries and societies. With a strong commitment to sustainability and corporate responsibility, Ericsson continues to pave the way for a more connected and sustainable future.