LOWE’S is hiring Associate Analyst

LOWE’S is hiring Associate Analyst. Interested Candidates can go through the details and apply using the link provided at the bottom of the Post.

About LOWE’S

Lowe’s is a renowned home improvement retail chain that has gained widespread recognition for its commitment to providing quality products and exceptional customer service. With a rich history dating back to its establishment in 1946, Lowe’s has consistently strived to meet the diverse needs of homeowners, contractors, and DIY enthusiasts alike. The company’s vast selection of tools, building materials, appliances, and home decor items caters to a wide range of projects, from simple repairs to extensive renovations. Lowe’s dedication to innovation and sustainability is evident in its efforts to promote eco-friendly products and practices. As a trusted destination for all things home improvement, Lowe’s continues to empower individuals to bring their home improvement dreams to life.

LOWE’S Recruitment 2023

Company name	LOWE’S
Website	www.lowes.com
Job Role	Associate Analyst
Work Location	Bengaluru, India
Job Type	Full Time
Experience	0-3 Years
Qualification	Bachelor’s Degree, preferably in business
Batch	Not Mentioned
Package	3 – 5.3 LPA(Expected)

Job Description

Job Title: Associate Analyst

Job Description:

In this role, you will provide essential support to our After Sales Customer Support (ASCS) Team by managing various tasks related to campaigns, projects, and orders, ensuring the highest level of quality service to our customers. Your responsibilities may encompass end-to-end project management, from defining project scope to post-analysis and post-order customer service. This position demands a natural “people person” with a unique blend of soft and technical skills, enabling you to master technology and nurture customer relationships. You should be driven to identify the root causes of issues, swiftly analyze potential solutions, and provide clear, well-informed recommendations. Effective communication, organizational prowess, and time management are essential, as you will handle multiple diverse and complex problems simultaneously. Additionally, your role will involve addressing store inquiries and collaborating on accounting matters.

Core Responsibilities:

1. Address inquiries from various internal teams and collaborate with the accounting department to resolve queries.
2. Create Standard Operating Procedures (SOPs) and Desktop procedures for various projects.
3. Be adaptable to work on multiple diverse projects that require strong communication skills.
4. Transform operations into a data-driven enterprise, measuring, analyzing, and optimizing every customer engagement aspect.
5. Complement the Success Operations role by building new tools and processes for scaling customer success management activities, including collaboration with third-party entities.
6. Develop and maintain customer success strategies, best practices, and customer support content.
7. Assist the service provider’s team in executing campaigns and projects, ensuring timely completion, quality outcomes, and value.
8. Uphold and adhere to corporate quality standards, policies, procedures, and work instructions as detailed in the ASCS process documentation.
9. Troubleshoot and resolve potential issues with product vendors and service providers, making decisions in the company’s best interest or escalating issues as needed.
10. Maintain corporate quality standards, policies, practices, and work instructions.
11. Ensure punctual attendance, treat others respectfully, and refrain from any threatening behavior. Perform any other duties as assigned.
12. Demonstrate a willingness to learn new skills as required by the job and provide innovative solutions to incoming requirements.

Years of Experience:

0-3 years of relevant experience

Required Minimum Qualifications:

Bachelor’s Degree, preferably in business

Primary Skills (must-have):

• Exceptional written and verbal communication skills.
• Effective interpersonal and customer-facing abilities.
• Proficiency in prioritizing and managing multiple tasks with tight deadlines.
• Capability to work both independently and as part of a team.
• Strong attention to detail for handling tasks.
• Aptitude to develop a comprehensive understanding of the financial aspects of the business.
• Proficiency in general computer skills, including the MS Office Suite.
• Demonstrated business acumen, sound judgment, and decision-making skills.
• Professional appearance and demeanor.
• Willingness to learn new tools, applications, software, and skills.

How to Apply?

• To apply for a job, read through all information provided on the job listing page carefully.
• Look for the apply link on the job listing page, usually located somewhere on the page.
• Clicking on the apply link will take you to the company’s application portal.
• Enter your personal details and any other information requested by the company in the application portal.
• Pay close attention to the instructions provided and fill out all necessary fields accurately and completely.
• Double-check all the information provided before submitting the application.
• Ensure that your contact information is correct and up-to-date, and accurately reflect your qualifications and experience.
• Submitting an application with incorrect or incomplete information could harm your chances of being selected for an interview.

Apply Link