PhonePe Off Campus Hiring 2025 Operations Associate Role. Interested Candidates can go through the details and apply using the link provided at the bottom of the Post. Apply Before the Job Expires.
PhonePe Off Campus Hiring 2025 – Operations Associate
| Company name | PhonePe |
| Website | www.PhonePe.com |
| Job Role | Operations Associate |
| Work Location | Bengaluru, India |
| Job Type | Full Time |
| Experience | 0- 1 years |
| Qualification | Bachelor’s degree (10+2+3) is mandatory |
| Batch | Not Mentioned |
| Package | As Per Standards |
Job Description
PhonePe Off Campus Hiring 2025 – Operations Associate
About the Position:
We are seeking dedicated specialists to join our VKYC Team. As a specialist, your main responsibility will be to conduct video KYC for customers while consistently striving to enhance their experience.
Key Responsibilities:
- Maintain integrity and prioritize customer satisfaction in every interaction.
- Manage cases involving video calls with customers.
- Adhere to established process guidelines.
- Build trust with customers through effective communication.
- Meet hourly and daily productivity targets.
- Utilize internal resources to resolve issues efficiently.
- Identify and suggest improvements to existing processes.
Ideal Candidate Profile:
- Excellent written and verbal communication skills.
- Strong ability to learn quickly and apply knowledge effectively.
- Active listening skills and the ability to handle objections confidently.
- Customer-focused mindset with adaptability to different situations.
- Team-oriented with openness to feedback and willingness to adjust.
- Strong multitasking, time management, and prioritization skills.
- Proficiency in English and Hindi is required.
- Bachelor’s degree (10+2+3) is mandatory.
- 0 to 1 year of experience in a customer service role is preferred.
- Multilingual skills, particularly in South Indian languages, are a plus.
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PhonePe Off Campus Hiring 2025 – Intern – Ethics & Compliance
| Company name | PhonePe |
| Website | www.PhonePe.com |
| Job Role | Intern – Ethics & Compliance |
| Work Location | Bengaluru, India |
| Job Type | Full Time |
| Experience | 0- 1 years |
| Qualification | Freshers/Graduate professionals |
| Batch | Not Mentioned |
| Package | INR 30 – 72k Per Month(Expected) |
Job Description
PhonePe Off Campus Hiring 2025 – Intern – Ethics & Compliance
Responsibilities
- Assist in managing program requirements, including developing training and awareness plans, monitoring effectiveness, and ensuring smooth implementation.
- Support the execution of training escalation protocols to maintain consistency.
- Contribute to the daily operations of the organization-wide training program, including course assignments, generating training reports, and resolving issues.
- Verify target audience data for compliance training and address any discrepancies.
- Assist in creating accurate and insightful dashboards and reports for leadership and global stakeholders.
- Collaborate with teams such as Global, Compliance, and HR to drive the program’s agenda forward.
- Work closely with internal stakeholders and communication teams to enhance awareness campaigns.
- Aid in reviewing HR screening processes and conducting due diligence in line with established procedures.
Required Skills, Knowledge, and Experience
- Proficiency in Microsoft Office and Google Suite, with a strong understanding of data analysis, reporting, and data accuracy.
- Strong analytical skills to identify root causes and provide actionable insights.
- Effective time-management abilities to handle multiple projects simultaneously.
- Strong teamwork and collaboration skills, with the ability to work in a group-oriented environment.
- Excellent communication, interpersonal, and presentation skills to build cross-functional relationships.
- Open to fresh graduates or professionals with 0–1 year of experience in training, data analysis, and reporting. Familiarity with Learning Management Systems (LMS) and administration is an added advantage.
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How to Apply?
- To apply for a job, read through all information provided on the job listing page carefully.
- Look for the apply link on the job listing page, usually located somewhere on the page.
- Clicking on the apply link will take you to the company’s application portal.
- Enter your personal details and any other information requested by the company in the application portal.
- Pay close attention to the instructions provided and fill out all necessary fields accurately and completely.
- Double-check all the information provided before submitting the application.
- Ensure that your contact information is correct and up-to-date, and accurately reflect your qualifications and experience.
- Submitting an application with incorrect or incomplete information could harm your chances of being selected for an interview.
About PhonePe
PhonePe is a prominent digital payment platform that has revolutionized the way people conduct financial transactions in India. Launched in 2016, it offers a seamless and secure mobile payment experience, allowing users to transfer money, pay bills, recharge mobiles, and make online purchases with utmost convenience. PhonePe’s user-friendly interface and robust security measures have garnered widespread trust among its rapidly growing user base. With its innovative features and strategic partnerships, PhonePe continues to play a pivotal role in driving the adoption of digital payments and contributing to the country’s journey towards a cashless economy.