Revolut Support Specialist Vacancy. Interested Candidates can go through the details and apply using the link provided at the bottom of the Post.
About Revolut
Revolut is a digital banking app that allows users to manage their money in a fast and efficient way. It was founded in 2015 by Nikolay Storonsky and Vlad Yatsenko, and has quickly become one of the most popular fintech companies in the world. With Revolut, users can open an account in minutes, exchange currencies at the interbank exchange rate, send money to other Revolut users for free, and use their Revolut card to make purchases anywhere in the world. The app also offers a range of additional services, such as cryptocurrency trading, stock trading, and insurance. Revolut’s focus on innovation and user experience has helped it attract millions of users worldwide, and it continues to expand its services to meet the evolving needs of its customers.
Revolut Recruitment 2023
| Company name | Revolut |
| Website | www.revolut.com |
| Job Role | Support Specialist English |
| Work Location | Remote, India |
| Job Type | Full Time |
| Experience | Freshers |
| Qualification | Bachelor’s degree or equivalent |
| Batch | Not Mentioned |
| Package | Up to 6 LPA (Expected) |
Job Role
The Customer Support Team at Revolut is responsible for providing high-quality front-line support to millions of customers and acting as internal customer champions.
The company is looking for exceptional individuals to join the team as Support Specialists.
The role entails more than just resolving tickets and answering calls quickly; it involves providing “WOW” levels of service to Revolut’s global customer base.
The company is seeking individuals who can quickly solve problems and are not limited to reading scripts.
Even if a candidate doesn’t see their long-term future in customer support, Revolut offers training to prepare them for other teams in the company.
As a global financial super app, Revolut operates 24/7, and the successful candidate must be willing to work night shifts and weekends.
While the company compensates for night shifts, candidates should keep this in mind before applying.
Responsibilities
Your role at Revolut will involve ensuring that our users have an outstanding customer experience, as this is a critical part of our mission to make Revolut a secure and reliable service.
You will be responsible for delivering excellent customer service through various channels, such as our in-app live chat, phone, and email.
Additionally, you will serve as an ambassador for the Revolut brand, representing us positively in all online interactions.
Finally, you will work collaboratively with other teams across the organization, both locally and internationally, to tackle any issues that our customers may be facing.
Education & Skills Required
Requirements for the position include proficient English language skills, a bachelor’s degree or equivalent, excellent communication skills, the ability to explain complex issues in an easy and understandable manner, strong writing skills, and great numeracy and IT skills.
Candidates should possess a strong attention to detail and analytical skills, as well as empathy and a love for helping people.
A driven, self-motivated and highly flexible team player approach is required, along with a self-learner, independent problem-solver attitude.
While prior customer support experience is considered a plus, it is not required. Additionally, proficiency in multiple languages is an asset.
How to Apply?
- To apply for a job, read through all information provided on the job listing page carefully.
- Look for the apply link on the job listing page, usually located somewhere on the page.
- Clicking on the apply link will take you to the company’s application portal.
- Enter your personal details and any other information requested by the company in the application portal.
- Pay close attention to the instructions provided and fill out all necessary fields accurately and completely.
- Double-check all the information provided before submitting the application.
- Ensure that your contact information is correct and up-to-date, and accurately reflect your qualifications and experience.
- Submitting an application with incorrect or incomplete information could harm your chances of being selected for an interview.