Sprinklr Recruitment 2023 for Product Support Engineer. Interested Candidates can go through the details and apply using the link provided at the bottom of the Post.
About Sprinklr
Sprinklr is a customer experience management platform that helps businesses connect with their customers across various channels, including social media, email, chat, and messaging. With its advanced artificial intelligence capabilities, Sprinklr offers businesses real-time insights into their customers’ needs and preferences, allowing them to personalize their interactions and improve customer satisfaction. The platform’s features include social listening, publishing, engagement, customer care, and marketing automation, making it a comprehensive solution for managing customer experiences. Sprinklr is trusted by some of the world’s largest brands and has helped businesses improve their customer engagement and retention rates.
Sprinklr Recruitment 2023
| Company name | Sprinklr |
| Website | www.sprinklr.com |
| Job Role | Product Support Engineer |
| Work Location | Bangalore, India |
| Job Type | Full Time |
| Experience | 0-2 years |
| Qualification | Bachelors/Master’s degree |
| Batch | Not Mentioned |
| Package | 5 – 10 LPA(Estimated) |
Job Description
Title: Product Support Engineer
Experience Required: 0-2 years
Required Educational Qualification: Bachelor’s/Master’s degree in a related field
Note: Shift Timings – must be comfortable working in a 24×7 rotational shift
Job Description:
As a Product Support Engineer, your responsibilities will include:
- Investigating and resolving product and technical issues faced by clients.
- Developing comprehensive product expertise to offer solutions for various product-related challenges.
- Taking ownership of technical problems, comprehending customer requirements and workflows, and engaging in escalation processes to address more advanced issues.
Required Skills:
- Solid knowledge of MySQL; familiarity with MongoDB is advantageous.
- Educational background: Bachelor’s degree in a technical field or equivalent work experience in software/support and services.
- Strong written and verbal communication skills.
- Effective analytical and problem-solving abilities.
- Capability to thrive in a highly collaborative and fast-paced environment.
- Proficiency in web and social media understanding.
Why Join Sprinklr:
At Sprinklr, our team members are driven by the opportunity to grow, learn, and impact the industry with creativity. We are committed to our mission: believing that social technology is the future of customer-brand relations across all departments, and we aim to ensure excellence at every touchpoint. This collective effort is how we contribute to making the world more social.
Our investment in people is evident as Sprinklrites genuinely care about each other’s success, fostering an environment of honesty, openness, and support where risks can be taken together.
We have confidence in our product—Sprinklr stands as the most comprehensive enterprise social technology globally, a fact corroborated by Forrester Wave. With many of the world’s largest brands as our clients, our employees have the opportunity to closely collaborate and contribute to our continued success.
How to Apply?
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- Look for the apply link on the job listing page, usually located somewhere on the page.
- Clicking on the apply link will take you to the company’s application portal.
- Enter your personal details and any other information requested by the company in the application portal.
- Pay close attention to the instructions provided and fill out all necessary fields accurately and completely.
- Double-check all the information provided before submitting the application.
- Ensure that your contact information is correct and up-to-date, and accurately reflect your qualifications and experience.
- Submitting an application with incorrect or incomplete information could harm your chances of being selected for an interview.