Testbook Off Campus Hiring 2024 for Customer Support Executive Role. Interested Candidates can go through the details and apply using the link provided at the bottom of the Post.
Testbook Off Campus Hiring 2024 – Customer Support Executive
| Company name | Testbook |
| Website | www.testbook.com |
| Job Role | Customer Support Executive |
| Work Location | Noida, Uttar Pradesh, India |
| Job Type | Full Time |
| Experience | Freshers |
| Qualification | Bachelor’s Degree |
| Batch | Not Mentioned |
| Package | INR 2 – 3.6 LPA (Expected) |
Job Description
Testbook Off Campus Hiring 2024 – Customer Support Executive
Profile:
The Customer Support Executive will manage customer inquiries related to the company’s products and services. This role involves investigating issues, providing solutions, and coordinating with internal teams to address and resolve customer concerns.
Responsibilities:
- Engage with customers via phone, email, or online chat to address various support-related issues.
- Offer direct assistance with customer care efforts, including automated services, online billing, order management, and detailed account oversight.
- Identify and pursue opportunities to cross-sell and up-sell during customer interactions.
- Monitor and report on key customer support performance indicators.
- Gather and implement customer feedback to enhance service delivery.
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How to Apply?
- To apply for a job, read through all information provided on the job listing page carefully.
- Look for the apply link on the job listing page, usually located somewhere on the page.
- Clicking on the apply link will take you to the company’s application portal.
- Enter your personal details and any other information requested by the company in the application portal.
- Pay close attention to the instructions provided and fill out all necessary fields accurately and completely.
- Double-check all the information provided before submitting the application.
- Ensure that your contact information is correct and up-to-date, and accurately reflect your qualifications and experience.
- Submitting an application with incorrect or incomplete information could harm your chances of being selected for an interview.
About Testbook
Testbook is a leading online education platform that stands out for its comprehensive and innovative approach to exam preparation. Offering a diverse range of courses and study materials, Testbook caters to a wide array of competitive exams, including but not limited to government job exams, banking exams, and various entrance tests. What sets Testbook apart is its user-friendly interface, interactive learning modules, and a vast repository of practice questions that simulate real exam scenarios. The platform employs adaptive learning technology to personalize study plans, ensuring that users focus on their weak areas. With a commitment to quality content and a results-oriented approach, Testbook has earned the trust of millions of students seeking to excel in competitive examinations.