Unity Technologies Recruitment 2023 for IT Help Desk. Interested Candidates can go through the details and apply using the link provided at the bottom of the Post.
About Unity Technologies
Unity Technologies is a prominent software company renowned for its creation of the Unity engine, a powerful and versatile platform widely used for developing video games and various interactive 3D, 2D, VR, and AR experiences. The company’s innovative approach has not only revolutionized the gaming industry but has also extended its application to diverse fields such as architecture, engineering, and film production. Unity Technologies continues to empower developers worldwide, offering a user-friendly environment and a robust set of tools that streamline the creation of immersive content across multiple platforms, making it a cornerstone in the realm of digital creation.
Unity Technologies Recruitment 2023
| Company name | Unity Technologies |
| Website | www.unity.com |
| Job Role | IT Help Desk |
| Work Location | Bengaluru, India |
| Job Type | Full Time |
| Experience | Any One |
| Qualification | Graduation/ Post Graduation |
| Batch | Not Mentioned |
| Package | 3 – 8 LPA(Estimated) |
Job Description
Unity upholds the belief that physical co-location enhances productivity. Embracing a hybrid-first approach, our work culture balances the advantages of collaborative physical presence with the merits of flexibility. Employees are generally expected to operate from an office for approximately three days a week, unless otherwise arranged with the company or stipulated in their employment contract.
Job Opportunity
We’re on the lookout for a proficient IT Support Analyst to join our remote helpdesk team, catering to the technical needs of all Unity employees. As the primary point of contact, you will play a pivotal role in ensuring the seamless functioning of Unity’s technology systems.
In a dynamic, round-the-clock setting, your responsibilities will involve diagnosing and rectifying software and hardware issues, extending technical assistance, collaborating with the IT team on novel tech solutions and system maintenance, and identifying areas for enhancement.
Your adept communication skills will be crucial, as you’ll need to articulate technical information effectively to non-technical stakeholders. The fundamental aim of this role is to deliver exceptional customer service promptly.
Responsibilities
Respond to customer queries via our ticketing system, delivering timely, accurate, and courteous responses. Prioritize and troubleshoot requests; if unable to resolve, allocate them to the relevant team. Spot opportunities for automation. Offer technical support by researching and addressing user queries. Augment the IT Knowledge Base by creating and maintaining documentation.
Qualifications
Exceptional customer service abilities. An IT-related degree or pertinent professional experience. Proficiency with macOS and Windows systems. Excellent oral and written communication skills in English. Adaptable to change, delays, and unforeseen circumstances.
Additional Skills (Preferred)
Sound understanding of networking and experience in network troubleshooting. Experience in SaaS administration. Proficiency in Linux. Please note that relocation support and work visa/immigration sponsorship are not available for this position.
How to Apply?
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- Look for the apply link on the job listing page, usually located somewhere on the page.
- Clicking on the apply link will take you to the company’s application portal.
- Enter your personal details and any other information requested by the company in the application portal.
- Pay close attention to the instructions provided and fill out all necessary fields accurately and completely.
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- Ensure that your contact information is correct and up-to-date, and accurately reflect your qualifications and experience.
- Submitting an application with incorrect or incomplete information could harm your chances of being selected for an interview.
I am very much interested in working with this company and I can work for you far better than my strength and knowledge
I am fresher but I can understand any type of work and work for it