Vmware Technical Support Engineer Vacancy | Bangalore

Vmware Technical Support Engineer Vacancy. Interested Candidates can go through the details and apply using the link provided at the bottom of the Post.

About Vmware

VMware is a software company that specializes in providing virtualization and cloud computing solutions to businesses and individuals. The company’s flagship product, VMware Workstation, allows users to run multiple virtual machines on a single physical machine, which helps to optimize hardware utilization and increase productivity. VMware also offers a range of cloud-based services, such as VMware Cloud on AWS, which allows users to run their workloads on Amazon Web Services infrastructure. With its cutting-edge technology and commitment to innovation, VMware has become a trusted partner for businesses looking to leverage the power of virtualization and cloud computing to drive growth and success.

Vmware Recruitment 2023

Company name	Vmware
Website	www.vmware.com
Job Role	Technical Support Engineer
Work Location	Bangalore, India
Job Type	Full Time
Experience	Freshers/ Experienced
Qualification	Graduation
Batch	Not Mentioned
Package	Up to 7 LPA (Expected)

Job Description

As a Technical Support Engineer, we will leverage your current expertise and expand your knowledge in storage to new levels. You will have the opportunity to collaborate with our customers, troubleshoot their storage environments, and overcome challenges they may face.

To ensure your success, we prioritize enhancing your existing knowledge from day one. We provide comprehensive and relevant training that equips you with the confidence and capabilities to tackle technical obstacles. This training also enables you to earn professional certificates from VMware, renowned in the industry.

Once onboarded, you will be paired with team members who possess deep technical knowledge and excel in delivering exceptional customer experiences. This mentorship opportunity allows you to learn from the best, preparing you for your independent customer interactions.

As your skills expand, you will gradually familiarize yourself with additional storage products and supporting technologies. You will collaborate closely with senior technical team members to drive product improvements, mentor new colleagues, and engage with our most esteemed customers.

At VMware, we understand that the world is constantly evolving, and we strive to keep pace with it. We are committed to not only making you an expert but also ensuring you remain one. We provide continuous training, encourage career development, and emphasize superior customer support. These efforts guarantee that you consistently grow and exceed customer expectations in delivering support.

The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?

As a Technical Support Engineer, your primary responsibility is to resolve technical difficulties related to customers’ storage systems. Crucial qualities for success in this role include being a team player, highly motivated, eager to learn continuously, possessing strong technical problem-solving skills, and, most importantly, prioritizing the needs of our customers.

Your success in this position will depend on:

• Expanding your knowledge of storage fundamentals and integrating that knowledge with VMware products.
• Demonstrating excellent communication skills and being open to learning and practicing new communication methods.
• Applying logical thinking to situations and employing creative problem-solving techniques, even in cases where information may be incomplete or fragmented.
• Providing world-class support to our customers.
• Collaborating with engineering teams, field teams, and customer success teams to deliver comprehensive and effective solutions.
• Sharing your knowledge through various channels, such as contributing to the Knowledge Base, developing micro trainings for peers and customers, partnering with colleagues, or spending time with customers to enhance their understanding of VMware products.
• Thriving in an environment of trust, continuous development, and coaching, where you have the freedom to grow and succeed. You will be surrounded and supported by a team of highly skilled engineers and a leadership team dedicated to your success.

How to Apply?

• To apply for a job, read through all information provided on the job listing page carefully.
• Look for the apply link on the job listing page, usually located somewhere on the page.
• Clicking on the apply link will take you to the company’s application portal.
• Enter your personal details and any other information requested by the company in the application portal.
• Pay close attention to the instructions provided and fill out all necessary fields accurately and completely.
• Double-check all the information provided before submitting the application.
• Ensure that your contact information is correct and up-to-date, and accurately reflect your qualifications and experience.
• Submitting an application with incorrect or incomplete information could harm your chances of being selected for an interview.