ZOHO Recruitment 2025 for Technical Support Engineers Role.

ZOHO Recruitment 2025 for Technical Support Engineers Roles. Interested Candidates can go through the details and apply using the link provided at the bottom of the Post.

ZOHO Recruitment 2025 – Technical Support Engineers

Company name	ZOHO
Website	www.zoho.com
Job Role	Technical Support Engineers
Work Location	Hyderabad (Uppal)
Job Type	Full Time
Experience	Fresher to 4 years of experience in a client-facing role
Qualification	Graduation/ PG
Batch	Not Mentioned
Package	INR 4 – 7 LPA(Expected)

Job Description

ZOHO Recruitment 2025 – Technical Support Engineers

Join Our Team | Technical Support Engineers
Location: Hyderabad (Uppal)

Role Overview:

• Provide exceptional technical support to customers.
• Facilitate virtual demos and conduct training sessions.
• Gather and analyze client requirements.
• Address RFI inquiries and ensure prompt follow-up with stakeholders.
• Offer POC (Proof of Concept) solutions to potential clients.
• Deliver precise and timely resolutions to customer issues.

Who We’re Looking For:

• Strong command of both written and spoken English.
• Proficiency in Hindi or any regional language is a plus.
• Candidates with 0 to 4 years of experience in client interaction.
• Skilled in offering phone-based support, especially for US or UK clients.
• Willingness to work night shifts and relocate if needed.
• A passion for learning and adapting to new technologies.

Note: Only shortlisted applicants will be contacted for the next steps.

ZOHO Recruitment 2024 – Software Developer

Company name	ZOHO
Website	www.zoho.com
Job Role	Software Developer, DevOps Engineer, Quality Analyst (Software Testing)
Work Location	Anywhere in TamilNadu
Job Type	Full Time
Experience	0 – 4 years
Qualification	Graduation/ PG
Batch	Not Mentioned
Package	INR 7 – 10 LPA(Expected)

Job Description

ZOHO Recruitment 2024 – Software Developer

Role: Software Developer

Job Responsibilities:

• Design, develop, and implement new software solutions.
• Write efficient, well-structured, and maintainable code.
• Collaborate with an enthusiastic team to optimize design, implementation, and architecture for cloud-based products.
• Debug, troubleshoot, and maintain existing software systems.
• Analyze and improve the performance, quality, and usability of developed features.
• Partner with product managers, designers, developers, and support teams to manage and enhance software applications.
• Stay updated on emerging technologies and demonstrate a willingness to adapt and learn.
• Commit to continuous enhancement and refinement of product functionalities.

Role: DevOps Engineer

Job Responsibilities:

• Apply strong analytical and problem-solving skills to tasks.
• Utilize hands-on experience in Python and shell scripting.
• Demonstrate working knowledge of Java or JavaScript.
• Showcase effective communication skills and a knack for troubleshooting.
• Write code to automate tasks and streamline workflows.
• Focus on optimizing agility, scalability, and system responsiveness.
• Be flexible and eager to learn new technologies and frameworks.
• Handle multiple platforms and collaborate with internal and external teams.
• Act as the first responder for component-related issues and coordinate with teams to resolve them.

Role: Quality Analyst (Software Testing)

Job Responsibilities:

• Gain a deep understanding of various products across business units.
• Coordinate with cross-functional teams to ensure seamless service delivery.
• Develop and execute detailed test plans based on product requirements.
• Translate end-user scenarios into actionable test cases and execute them to identify potential issues.
• Adhere to and enforce organizational standards for testing processes.
• Track and document testing activities, including results, test case coverage, defect metrics, and performance benchmarks.

ZOHO Recruitment 2024 – Digital Marketing Analyst

Company name	ZOHO
Website	www.zoho.com
Job Role	Digital Marketing Analyst
Work Location	Chennai, India
Job Type	Full Time
Experience	Entry Level
Qualification	Graduation
Batch	Not Mentioned
Package	INR 4 – 8 LPA(Expected)

Job Description – ZOHO Recruitment 2024 – Digital Marketing Analyst

JOB DESCRIPTION

The responsibilities of this role include overseeing Google AdWords campaigns with the aim of enhancing Return on Investment (ROI) and generating comprehensive reports. This entails developing performance metrics to facilitate informed recommendations and continuously refining campaign strategies. The role also involves interpreting web analytics data to make data-driven decisions and generate detailed reports.

Additionally, the position requires the integration of various SEM campaigns, encompassing both Paid Search (Pay-Per-Click), Search Engine Optimization (SEO), Social Media, and other paid/non-paid mediums. Managing Search Engine Optimization for specific products is also part of the responsibilities, including the generation of reports to track progress.

Overall, the role encompasses all aspects of search engine marketing (SEM) campaigns, from initial planning and implementation to ongoing monitoring, optimization, analysis, and reporting.

Location: Chennai

How to Apply?

• To apply for a job, read through all information provided on the job listing page carefully.
• Look for the apply link on the job listing page, usually located somewhere on the page.
• Clicking on the apply link will take you to the company’s application portal.
• Enter your personal details and any other information requested by the company in the application portal.
• Pay close attention to the instructions provided and fill out all necessary fields accurately and completely.
• Double-check all the information provided before submitting the application.
• Ensure that your contact information is correct and up-to-date, and accurately reflect your qualifications and experience.
• Submitting an application with incorrect or incomplete information could harm your chances of being selected for an interview.

ZOHO Recruitment 2024 – Presales and Technical Support Engineers

Company name	ZOHO
Website	www.zoho.com
Job Role	Presales and Technical Support Engineers
Work Location	Chennai, India
Job Type	Full Time
Experience	0 – 5 Years
Qualification	Graduation/ PG
Batch	Not Mentioned
Package	Up to INR 6.4 LPA(Expected)

Job Description

ZOHO Recruitment 2024 – Presales and Technical Support Engineers

Zoho is hiring for two roles:

1. Presales Engineer
2. Technical Support Engineer

Experience Required: 0-5 years
Location: Chennai

1. Presales Engineer

Key Responsibilities:

• Product Demonstrations: Present comprehensive product demos, highlighting key features and value propositions to potential clients.
• Technical Discovery: Work closely with customers to understand their business needs, technical challenges, and operational environment.
• Proof-of-Concept (POC): Lead POCs to validate the suitability of the product within the client’s infrastructure.
• RFP/RFI Management: Contribute to the preparation of technical sections for RFPs/RFIs, ensuring specific client requirements are addressed.
• Sales Collaboration: Partner with the sales team to develop customized strategies for client engagements, presenting both technical and business benefits.
• Customer Support: Provide ongoing technical assistance during the sales process, helping clients adopt the solution successfully.
• Product Knowledge: Keep up-to-date with the latest product developments, industry trends, and competitor offerings.
• Stakeholder Communication: Ensure clear communication with both technical and non-technical stakeholders across all levels.
• Client Feedback: Relay client feedback to the product team, influencing product enhancements and the development roadmap.

Key Requirements:

• Degree in Computer Science, Engineering, or a similar field is preferred.
• Strong communication skills.
• Experience in presales or technical consulting, particularly in Business Intelligence or Data Analytics, is an advantage.
• Proficiency in BI platforms and data management processes such as data warehousing, ETL, and data modeling.
• Experience in designing and executing POCs.
• Knowledge of SQL, APIs, scripting languages (Python, R), and large-scale implementations.
• Familiarity with cloud platforms (AWS, Azure, Google Cloud) and on-premise setups.
• Experience in addressing technical requirements in RFPs and RFIs.
• Strong problem-solving skills and a customer-focused approach.

2. Technical Support Engineer

Job Overview:

We are seeking professionals who can serve as both technical support and customer success executives for Zoho’s Analytics Plus product.

Support Responsibilities:

• Excellent communication skills with a neutral accent.
• Technical expertise in IT helpdesk or technical support roles.
• Eagerness to learn new technologies independently.
• Ability to assist customers across various channels (phone, remote, chat, email).
• Willingness to work in rotating shifts that may cover different time zones.
• A degree in Computer Science, Engineering, or related fields is preferred.
• Knowledge of SQL and experience with databases or BI tools is a plus.

Customer Success Responsibilities:

• Act as the main point of contact for clients, ensuring smooth communication and strong relationships throughout their journey with us.
• Work closely with customers and their management teams to understand business goals, providing proactive solutions.
• Facilitate communication between customers and internal teams to deliver optimal results.
• Conduct regular health checks to monitor customer engagement and ensure visibility.
• Identify opportunities for upselling and cross-selling of products or services.
• Provide training to customers and gather feedback, reviews, and case studies when necessary.

ZOHO Recruitment 2024 – Web Developers

Company name	ZOHO
Website	www.zoho.com
Job Role	Web Developers
Work Location	Chennai, Salem, Coimbatore, Tirunelveli, and Madurai
Job Type	Full Time
Experience	Freshers
Qualification	Graduation/ PG
Batch	Not Mentioned
Package	INR 4 – 7 LPA(Expected)

Job Description

ZOHO Recruitment 2024 – Web Developers

Position Overview

• Create and implement new components following design specifications.
• Write clean, maintainable code independently.
• Review and optimize existing code for better functionality and performance.
• Develop reusable components and work with client frameworks for caching.

Please note that we have openings for this role in Chennai, Salem, Coimbatore, Tirunelveli, and Madurai.

ZOHO Recruitment 2024 – Product Marketers

Company name	ZOHO
Website	www.zoho.com
Job Role	Product Marketers
Work Location	Chennai, India
Job Type	Full Time
Experience	Entry Level
Qualification	Graduation
Batch	Not Mentioned
Package	4 – 8 LPA(Expected)

Job Description – ZOHO Recruitment 2024 – Product Marketers

Job Description:

• Develop, revise, test, and manage website and landing page content.
• Generate and update precise comparison documents.
• Draft concise content for advertisements, landing pages, marketing videos, webinars, and email campaigns.
• Manage website analytics and monitor non-routine marketing efforts.
• Produce valuable content for customers, prospects, and the wider market.
• Monitor and enhance pages to boost traffic and conversion rates.

Please be advised that we are recruiting for this position in Chennai, Salem, Coimbatore, Tirunelveli, and Madurai.

About ZOHO

ZOHO is a software company that offers a suite of cloud-based business applications for various industries, including sales, marketing, customer support, accounting, and human resources. Founded in 1996, ZOHO has grown to become a global provider of enterprise software with over 60 million users in more than 190 countries. The company’s focus on innovation, affordability, and customer-centric approach has led to numerous industry awards and recognitions. ZOHO’s commitment to security and data privacy has also earned them the trust of their customers, including small businesses and Fortune 500 companies alike.