ZYCUS Walk-In Drive – Trainee Product Technical Analyst – April 5th, 2025. Interested Candidates can go through the details and apply using the link provided at the bottom of the Post.
Job Description
Walk-In Drive – Trainee Product Technical Analyst – April 5th, 2025
Job Description
Zycus is inviting applications from BE/MBA graduates from the 2023–2024 batch for the role of Trainee Product Technical Analyst. A Walk-In Drive is scheduled on April 5, 2025, at our Mumbai office (Seepz, Andheri East).
This role will involve collaborating with our US Delivery Team to assist global clients in optimizing our AI-powered procurement solutions. The selected candidates will act as subject matter experts in Procurement Performance and Spend Analytics applications.
Responsibilities:
- Function as a Trainee Product Technical Analyst for Zycus Procurement Applications (Source to Pay).
- Act as the first point of contact for customers facing queries/issues related to Zycus products through email, chat, and calls.
- Coordinate with Technical Account Management Teams to ensure timely issue resolution, enhance efficiency, and improve customer satisfaction.
- Contribute to best practices, process improvements, automation, and knowledge sharing to enhance customer experience.
- Support customers and internal teams during User Acceptance Testing (UAT).
- Assess customer needs and recommend innovative solutions or workarounds.
- Gain proficiency in Zycus product configurations, incident management tools, and MS-Excel.
- Demonstrate a strong technical understanding of Zycus products and their customization to meet business needs.
Requirements:
- Education: MBA / B.E. / B.Tech (Computer Science, IT, Mechanical, Electronics, or Chemical Engineering)
- Experience: 0–1 year
- Skills:
- Strong verbal and written communication
- Willingness to work 24/7 shifts
- Ability to adapt, multitask, and prioritize tasks
- Eager to learn and apply new tools & techniques
- Strong collaboration skills with internal and external stakeholders
Salary Package:
INR 4,50,000 – INR 5,50,000 per annum
Walk-In Drive Details:
- Date: Saturday, April 5, 2025
- Time: 10:00 AM – 4:00 PM
- Venue:
Zycus Infotech Pvt Ltd.
Plot No GJ-07, SEEPZ++, SEEPZ, MIDC, Andheri East, Mumbai, MH 400096
Important Notes:
- Online application is mandatory before attending the Walk-In.
- Candidates should carry:
- Updated resume
- One passport-size color photograph
- Aadhar Card (Original + Copy)
- Since the office is located in a high-security zone, candidates must obtain a gate pass by submitting the following documents in advance via email to seepz.consultant@zycus.com:
- Copy of Aadhar Card
- Passport-size photograph
- Contact details (phone number & email address)
- Entry Point: SEEPZ, Gate No. 3, Reception Desk
- For assistance, contact: 022-66407676
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About ZYCUS
Zycus is a leading global provider of source-to-pay procurement performance solutions. It offers a complete suite of procurement automation solutions that enable organizations to achieve significant business benefits by improving operational efficiency, reducing costs, and enhancing supplier relationships. Zycus’ innovative procurement technology suite includes Spend Analysis, eSourcing, Contract Management, Supplier Management, and Financial Savings Management. With a focus on delivering measurable results, Zycus has been recognized as a leader in the procurement software industry by various analysts and research firms.