Synchrony Recruitment for Representative – Apprenticeship Program. Interested Candidates can go through the details and apply using the link provided at the bottom of the Post.
About Synchrony
Synchrony, established as GE Capital Retail Finance in 1932 and rebranded as Synchrony in 2014, stands as a prominent player in the financial services sector. Headquartered in Stamford, Connecticut, Synchrony specializes in providing a diverse range of consumer financial products, including credit cards, installment lending, and savings products. With a customer-centric approach, Synchrony collaborates with various retail partners to offer tailored financing solutions that enhance the purchasing power of consumers. The company’s commitment to innovation and technology has positioned it as a leader in the evolving landscape of consumer finance. Synchrony’s emphasis on fostering strong partnerships, coupled with its dedication to customer satisfaction, has solidified its reputation as a trusted and forward-thinking financial services provider.
Synchrony Recruitment 2023
| Company name | Synchrony |
| Website | www.Synchrony.com |
| Job Role | Representative – Apprenticeship Program |
| Work Location | Hyderabad,TG,IN |
| Job Type | Apprenticeship |
| Experience | 0 to 9months |
| Qualification | Minimum Graduation in any discipline |
| Batch | Not Mentioned |
| Package | 4 – 9 LPA (Estimated) |
Job Description
Role Summary/Purpose:
The Customer Service Representative is responsible for answering phones and addressing general customer inquiries, concerns, and complaints. Their primary duties include arranging services requested by customers and projecting a professional company image through phone interactions.
Essential Responsibilities:
- Handle service calls from customers based in the US.
- Resolve queries and concerns during phone calls.
- Coordinate services required by customers.
- Provide customers with information about products and services.
- Follow up on customer inquiries and ensure resolution.
- Recognize, document, and communicate trends in customer calls to the supervisor.
- Recommend process improvements.
Qualifications/Requirements:
- Freshers or experienced external candidates can be considered (0 to 9 months of experience).
- Minimum graduation in any discipline.
- Must possess a customer-centric attitude.
- Excellent English language communication skills.
- Working knowledge of computers.
- Professional phone etiquettes and ability to work effectively in teams.
- Willingness to work in rotational shifts and flexibility for night shift timing.
- Open to change.
Grade/Level: 04
How to Apply?
- To apply for a job, read through all information provided on the job listing page carefully.
- Look for the apply link on the job listing page, usually located somewhere on the page.
- Clicking on the apply link will take you to the company’s application portal.
- Enter your personal details and any other information requested by the company in the application portal.
- Pay close attention to the instructions provided and fill out all necessary fields accurately and completely.
- Double-check all the information provided before submitting the application.
- Ensure that your contact information is correct and up-to-date, and accurately reflect your qualifications and experience.
- Submitting an application with incorrect or incomplete information could harm your chances of being selected for an interview.