Genpact Recruitment 2024 – Management Trainee – Apply Now!

Genpact Recruitment 2024 for Management Trainee Role. Interested Candidates can go through the details and apply using the link provided at the bottom of the Post.

Genpact Recruitment 2024 – Management Trainee

Company nameGenpact
Websitewww.genpact.com
Job RoleManagement Trainee
Work LocationBangalore, India
Job TypeFull Time
ExperienceEntry Level
QualificationBachelor university degree and Master’s degree, Tier 1 Business Schools Preferred
BatchNot Mentioned
PackageINR 4 – 9 LPA (Expected)

Job Description

Key Responsibilities:

  • Oversee the development and implementation of both short- and long-term category strategies, including project management, strategic sourcing, procurement, and identifying cost-saving opportunities to deliver value to customers.
  • Leverage the company’s growing market presence and business activities to secure a competitive edge within the inbound supply chain.
  • Lead various team initiatives aimed at ensuring the company achieves the best value across all expenditures.
  • Assume overall responsibility for managing supplier performance within designated categories, collaborating with other departments to ensure that service-level agreements (SLAs) and other requirements are consistently met.
  • Prepare performance reports for the team, analyze variances, and work closely with partners to establish performance metrics, all while maintaining a proactive approach to problem-solving in a dynamic environment.
  • Drive Value Engineering projects by eliminating non-value-added processes, fostering strong supplier partnerships that offer competitive benefits to the business.
  • Lead and support improvement initiatives such as optimizing new processes and capacities. Collaborate across teams and build strong relationships with both internal and external stakeholders to ensure customer-centric solutions.

Qualifications Required:

  • Solid understanding of procurement transformation initiatives and spend optimization programs, including Zero-Based Budgeting.
  • Bachelor’s degree; Master’s degree from a Tier 1 business school preferred.
  • Strong command of the English language, both in writing and speaking.

Preferred Skills:

  • Practical knowledge of contract law, contract management, strategic sourcing, and supplier management, along with value chain best practices.
  • Experience in commodity procurement, including hedging and running e-RFI/RFQ processes or auctions, is a plus.
  • Expertise in indirect sourcing categories.
  • Familiarity with the Australian market is an advantage.
  • Proficiency in contract management tools such as Ariba.

Genpact Recruitment 2024 – Technical Associate, Fresher

Company nameGenpact
Websitewww.genpact.com
Job RoleTechnical Associate, Fresher
Work LocationBangalore, India
Job TypeFull Time
ExperienceEntry Level
QualificationBachelor’s degree in Engineering (BE/B.Tech) or MCA
BatchNot Mentioned
PackageINR 3 – 5 LPA (Expected)

Job Description

Qualifications We Look For

Minimum Qualifications

  • Bachelor’s degree in Engineering (BE/BTech) or MCA
  • Strong written and verbal communication skills

Preferred Qualifications / Skills

  • Solid grasp of software architecture concepts, including 2-tier, 3-tier, and n-tier architectures
  • Knowledge of authentication processes across different layers of software architecture
  • Familiarity with hardware components used in software systems
  • Awareness of data retention and deletion practices
  • Experience in writing clean, structured Java code with a test-driven development approach
  • Excellent communication skills, both written and oral
  • Ability to gather requirements and understand the functionality of existing software systems
  • Strong understanding of technology security controls, such as authentication, authorization, encryption, single sign-on, and data retention policies
  • Familiarity with Personally Identifiable Information (PII) and the safeguards required to protect it
  • Strong organizational and coordination skills
  • Strong analytical abilities
  • Proficient in PowerPoint and Excel

Genpact Recruitment 2024 – Management Trainee – Master data Management

Company nameGenpact
Websitewww.genpact.com
Job RoleManagement Trainee – Master data Management
Work LocationAcross India
Job TypeFull Time
ExperienceEntry Level
QualificationBachelor’s degree
BatchNot Mentioned
PackageINR 3 – 5 LPA (Expected)

Job Description

Responsibilities

  • Oversee and manage all master data objects within the specified scope of materials, sales organization, and pricing, including customer and vendor data as per role requirements.
  • Carry out day-to-day activities related to Master Data Management (MDM).
  • Serve as the subject matter expert (SME) for MDM processes.
  • Provide training and mentorship to team members to ensure smooth operations.
  • Ensure deliverables meet data quality standards and adhere to all relevant metrics.
  • Maintain the integrity of master data across modules and systems, ensuring high quality and accuracy. Coordinate and facilitate the resolution of any issues.
  • Assist and train team members involved in data collection, and develop procedures and business rules for effective data collection.
  • Conduct regression testing and change request testing. Generate and analyze reports, including statistics on master data maintenance (e.g., error rates, lead time violations) and data quality key performance indicators.
  • Support business units in expediting the creation of master data for fast-track projects.
  • Ensure Service Level Agreements (SLAs) for lead times and data quality are consistently met.
  • Identify and document lessons learned from recurring issues, and support regular master data health checks and audit trail validations.
  • Propose improvements to master data quality.
  • Ensure consistency of data and data structures within SAP for Material Master Data, Customer Master, Vendor Master, and Pricing Master.
  • Lead processes related to the creation, maintenance, and quality of all master and reference data.
  • Own the data requirements for implementation and coordinate turnovers to external teams.
  • Conduct maintenance and completeness checks for all Material Master Data in collaboration with cross-functional teams such as Customer Development, Marketing, Sales, Customer Service, Finance, and Demand Planning.
  • Act as the key point of reference for data quality within the business, serving as the primary contact for data-related inquiries.
  • Lead the training and onboarding of relevant teams.
  • Guide cross-functional teams in the implementation of data-related projects.
  • Analyze and report on master data metrics to reduce customer data issues and improve data quality, ensuring compliance with customer data governance policies.
  • Develop and refine business processes using tools and metrics to support decision-making.
  • Apply strong analytical skills to propose and implement process improvement plans.
  • Maintain a focus on quality improvement.
  • Demonstrate knowledge of SAP ERP and workflow systems.

Qualifications

Minimum Requirements

  • Bachelor’s degree.
  • Strong financial analytical skills and problem-solving abilities.
  • Proven experience in roles such as Senior Team Member, Subject Matter Expert, or Associate Business Analyst.
  • Excellent written and verbal communication skills.
  • Experience managing customer-facing roles and conducting work assessments.
  • Self-motivated with strong analytical and problem-solving skills.

Preferred Qualifications/Skills

  • Ability to approach problem-solving with a macro-level perspective and strong numerical skills.
  • Excellent interpersonal skills and the ability to manage customer interactions effectively.
  • Extensive knowledge of SAP MD and SD modules.
  • Strong communication and interpersonal abilities.

Genpact Recruitment 2024 – Associate – Data Management

Company nameGenpact
Websitewww.genpact.com
Job RoleAssociate – Data Management
Work LocationBangalore, India
Job TypeFull Time
ExperienceEntry Level
QualificationBachelor’s degree in any field.
BatchNot Mentioned
PackageINR 3 – 5 LPA (Expected)

Job Description

Role Overview:

As an Associate or Senior Associate in Data Management, you will be responsible for overseeing the sample and store database, managing various production files, and ensuring the timely processing of data for a CPG client.

Key Responsibilities:

  • Maintain sample and census databases, store records, ACVs, and other production input files. Develop projections for European countries.
  • Generate weekly and back week projections.
  • Assess and create new geographic areas based on client needs, evaluate performance, and generate reports.
  • Conduct ad-hoc data investigations, ensure data integrity, and address client inquiries.
  • Oversee sample maintenance for various regions.
  • Provide additional support as needed to meet specific deliverables in accordance with the SLA.
  • Gain a thorough understanding of production activities to resolve issues and execute ad-hoc tasks.
  • Manage end-to-end processes independently with minimal supervision.
  • Act as a subject matter expert (SME) to support Associates and Senior Associates.
  • Collaborate closely with clients to deliver high-quality, timely outputs.
  • Identify and implement improvement ideas in collaboration with the team and client.
  • Manage both process and non-process projects within the team.

Required Qualifications:

  • Bachelor’s degree in any field.
  • Strong written and verbal communication skills.
  • Flexibility in work hours and willingness to provide extended support when necessary.

Preferred Skills:

  • Keen attention to detail and investigative skills.
  • Excellent interpretation and comprehension abilities.
  • Strong problem-solving and decision-making skills.
  • Customer-oriented with a solution-focused approach.
  • Ability to ask pertinent questions.
  • Effective time management and organizational skills to meet SLA and client deliverables.

Genpact Recruitment 2024 – Business Analyst – Software Engineer

Company nameGenpact
Websitewww.genpact.com
Job RoleTechnical Associate – Onsite Support Engineer
Work LocationBangalore, India
Job TypeFull Time
ExperienceEntry Level
QualificationBachelor’s degree in Computer Science or Information Systems, or in Computer or Systems Engineering with relevant work experience.
BatchNot Mentioned
PackageINR 3 – 5 LPA (Expected)

Job Description

Open Position: Business Analyst / Software Engineer

Required Qualifications:

  • Bachelor’s degree in Computer Science, Information Systems, Computer Engineering, or Systems Engineering.
  • Relevant experience in the field.

Key Responsibilities:

  • Demonstrate a strong understanding of fundamental computer engineering concepts such as Data Structures and Algorithms.
  • Translate business requirements into technical specifications effectively.
  • Proficiency with one or more major cloud platforms (AWS, Azure, GCP).
  • Understand database concepts, with knowledge of RDBMS like SQL Server or document databases like MongoDB being advantageous.
  • Familiarity with technologies such as Java, HTML5, JSP, JavaScript, jQuery, Angular CLI (version 2+), Nginx, ReactJS, TypeScript, and Python is beneficial.
  • Conduct thorough analysis and assessment of assigned tasks.
  • Collaborate well within a team, with a keen interest in learning and solving complex problems.
  • Maintain self-motivation and a commitment to continuous learning.

Desired Qualifications:

  • Bachelor’s degree in Computer Science or Information Systems, or in Computer or Systems Engineering with relevant work experience.
  • Knowledge of leading cloud platforms (AWS, Azure, GCP) is a plus.
  • Experience with programming languages and technologies like Java, HTML5, JSP, JavaScript, jQuery, Angular CLI (version 2+), Nginx, ReactJS, TypeScript, and Python is advantageous.

Genpact Recruitment 2024 – Technical Associate – Onsite Support Engineer

Company nameGenpact
Websitewww.genpact.com
Job RoleTechnical Associate – Onsite Support Engineer
Work LocationHyderabad, India
Job TypeFull Time
ExperienceEntry Level
QualificationGraduation in Electronics & Telecommunication/Computer Engineering
BatchNot Mentioned
PackageINR 3 – 5 LPA (Expected)

Job Description

Job Title: Technical Associate – Onsite Support Engineer

Responsibilities:

  • Manage cases in ticketing tool queues.
  • Handle P4 Incidents and Service Requests in the ticketing tool.
  • Address reported issues and approved tickets within agreed SLA’s.
  • Resolve issues and update tickets with the relevant resolution.
  • Troubleshoot hardware, OS, standard office suite, and browser issues.
  • Provide hardware support for desktops, laptops, and thin clients. Offer initial support for printers, scanners, and multi-function devices.
  • Perform installations, movements, transfers, and surrenders of desktops, laptops, thin clients, printers, scanners, MFPs, and mobile devices such as iPads, adhering to organization hardening guidelines via MDT setup.
  • Support new transitions, ramp-ups/downs, business migrations, and site consolidation projects.
  • Utilize media disposal tools such as Kill Disk, Eraser, and Degausser.
  • Install and troubleshoot equipment in data centers, MUX, and hub rooms.
  • Maintain physical CMDB/U level diagrams and DC layout for all installed devices in data centers and hub rooms.
  • Follow the change management process for all infrastructure changes.
  • Assist in the activation and deactivation of data and voice ports, and troubleshoot related issues.
  • Provide physical assistance in moving and racking/stacking equipment.
  • Capture logs and share them with central teams.
  • Offer physical support for decommissioning and troubleshooting voice devices, voice gateways, circuit packs, and phones.
  • Maintain the CMDB of all devices installed on the floor.
  • Trace and lay new cables in data centers and MUX rooms, dress and label cables, and ensure the organization of cables in DC/Hub rooms.

Qualifications:

Minimum Qualifications:

  • Degree in Electronics & Telecommunication/Computer Engineering or equivalent experience in supporting end users and providing hands-and-feet support for data centers/hub rooms and telecom infrastructure in the ITES/BPO industry.
  • ITIL Version 3 or 4 foundation training/certification.

Preferred Qualifications/Skills:

  • Strong customer service and problem-solving skills.
  • Good communication skills in English and the local language.
  • Ability to deliver tasks on time.

Genpact Recruitment 2024 for Freshers – Process Associate – Customer Service

Company nameGenpact
Websitewww.genpact.com
Job RoleProcess Associate – Customer Service
Work LocationGurugram, India
Job TypeFull Time
ExperienceFreshers
QualificationGraduate (Any Discipline)
BatchNot Mentioned
PackageINR 3 – 5 LPA (Expected)

Job Description

Responsibilities

  • Address customer inquiries and concerns.
  • Assist with data collection to facilitate account recovery for end users.
  • Maintain comprehensive knowledge of client processes and policies.
  • Replicate customer issues and escalate product bugs when necessary.
  • Deliver exceptional customer service.
  • Demonstrate strong critical thinking and analytical skills.
  • Exhibit a strong work ethic and the ability to work independently or as part of a team.

Qualifications

Minimum Requirements

  • A graduate degree in any discipline.
  • Open to fresh graduates.

Preferred Requirements

  • Previous experience in customer service (chat/email/voice).
  • Strong probing and analytical skills.
  • Customer-centric approach.
  • Excellent written English proficiency and a neutral accent.
  • Availability to work flexible hours, including weekends.

How to Apply?

  • To apply for a job, read through all information provided on the job listing page carefully.
  • Look for the apply link on the job listing page, usually located somewhere on the page.
  • Clicking on the apply link will take you to the company’s application portal.
  • Enter your personal details and any other information requested by the company in the application portal.
  • Pay close attention to the instructions provided and fill out all necessary fields accurately and completely.
  • Double-check all the information provided before submitting the application.
  • Ensure that your contact information is correct and up-to-date, and accurately reflect your qualifications and experience.
  • Submitting an application with incorrect or incomplete information could harm your chances of being selected for an interview.

About Genpact

Genpact is a global professional services firm that offers digital transformation, business process management, and consulting services to a wide range of industries. Founded in 1997 as a business unit of General Electric, Genpact has since become an independent company and has expanded its operations to over 30 countries. With a focus on combining process expertise, technology, and analytics to drive business outcomes, Genpact has established itself as a trusted partner for organizations seeking to improve their operational efficiency, customer experience, and overall performance.

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