Unilever Off Campus Hiring 2024 – Customer Service Officer Role. Interested Candidates can go through the details and apply using the link provided at the bottom of the Post.
Unilever Off Campus Hiring 2024 – Customer Service Officer
| Company name | Unilever |
| Website | www.Unilever.com |
| Job Role | Customer Service Officer |
| Work Location | Chennai, India(Remote) |
| Job Type | Full Time |
| Experience | 2 years |
| Qualification | Bachelor’s degree |
| Batch | Not mentioned |
| Package | Up to 7 LPA (Expected) |
Job Description
Unilever Off Campus Hiring 2024 – Customer Service Officer
Position: Customer Service Officer
Department: Ice Creams
Location: Thrissur
Job Description:
As a Customer Service Officer at Unilever, your daily responsibilities will include:
- Sales Achievement: Meet sales goals by personally engaging with the market and optimizing distribution networks.
- Distributor Management: Oversee both the front-end and back-end operations of the distributor system to ensure smooth functioning.
- Data Analysis: Regularly analyze Management Information System (MIS) reports to identify areas for improvement and opportunities in your assigned region.
- Negotiation & Training: Collaborate with distributors, helping them enhance customer management to increase business opportunities.
- Relationship Building: Build and maintain strong relationships with trade partners to enhance our market presence, while also gathering and sharing market insights with the branch office.
- Market Positioning: Work on strategies to improve our competitive edge in the market by enhancing customer service.
- Performance Monitoring: Systematically track the performance of distributors and their sales teams, implementing corrective actions where necessary.
Key Skills & Requirements:
- A minimum of a full-time bachelor’s degree.
- At least 2 years of experience in channel sales.
- Strong proficiency in Return on Investment (ROI) calculations and RS Distribution Management.
- Experience in RS appointment and sales planning.
- Ability to conduct and execute promotional activities.
- Proficiency in MS Office, particularly Excel.
- Good communication skills in English and the local language are preferred.
How to Apply?
- To apply for a job, read through all information provided on the job listing page carefully.
- Look for the apply link on the job listing page, usually located somewhere on the page.
- Clicking on the apply link will take you to the company’s application portal.
- Enter your personal details and any other information requested by the company in the application portal.
- Pay close attention to the instructions provided and fill out all necessary fields accurately and completely.
- Double-check all the information provided before submitting the application.
- Ensure that your contact information is correct and up-to-date, and accurately reflect your qualifications and experience.
- Submitting an application with incorrect or incomplete information could harm your chances of being selected for an interview.
About Unilever
Unilever is a British-Dutch multinational consumer goods company that operates in more than 190 countries around the world. The company was formed in 1929 through the merger of British soap maker Lever Brothers and Dutch margarine producer Margarine Unie. Unilever’s products include food, beverages, cleaning agents, and personal care products. Some of its well-known brands include Axe/Lynx, Dove, Hellmann’s, Lipton, Knorr, and Surf. Unilever is committed to sustainability and has set ambitious targets to reduce its environmental footprint and improve the livelihoods of people across its value chain.