Calix Hiring for Graduate Trainee, Customer Success Role. Interested Candidates can go through the details and apply using the link provided at the bottom of the Post.
Calix – Graduate Trainee, Customer Success
| Company name | Calix |
| Website | www.Calix.com |
| Job Role | Graduate Trainee – Test & QA |
| Work Location | Bangalore, India |
| Job Type | Full Time |
| Experience | Freshers |
| Qualification | Pursuing a Bachelor’s degree (B.E./B.Tech) in Electronics & Communication, Computer Science, Information Technology, or a related discipline — Graduating in 2024 or 2025. |
| Batch | 2024 or 2025 |
| Package | As Per standards |
Job Description
Calix – Graduate Trainee, Customer Success
Key Responsibilities:
- Assist in diagnosing and resolving technical challenges related to Calix access systems and cloud-based platforms.
- Work closely with senior engineers to investigate, document, and troubleshoot support cases.
- Learn and apply industry-standard practices in networking, cloud services, and customer support operations.
- Interact professionally with customers to gather relevant details and provide timely updates.
- Collaborate with cross-functional teams to ensure efficient service and high-quality support.
- Participate in learning and development sessions to build technical and soft skills.
Required Technical Skills and Qualifications:
- Education: Pursuing a Bachelor’s degree (B.E./B.Tech) in Electronics & Communication, Computer Science, Information Technology, or a related discipline — Graduating in 2024 or 2025.
- Foundational Knowledge: Basic to intermediate grasp of networking (IP, routing, switching), Linux systems, and cloud computing principles.
- Analytical Thinking: Ability to assess technical problems and develop effective solutions.
- Technology Focus: Strong interest in cloud infrastructure, client/server models, and remotely managed devices.
- Communication: Clear and effective verbal and written communication abilities.
- Interpersonal Abilities: Self-aware and skilled at building positive relationships.
- Simplification Skills: Capable of breaking down complex technical topics into understandable terms.
- Team Culture: Embraces collaboration and continuous self-improvement for team success.
- Collaboration: Works well within a team-oriented environment.
- Growth Mindset: Demonstrates enthusiasm for technology and eagerness to learn new tools and concepts.
What You’ll Gain:
- Practical experience with leading-edge networking and cloud technologies.
- Guidance and support from seasoned professionals in the field.
- A chance to collaborate with an international team and gain global exposure.
- Potential opportunities for full-time roles at Calix upon successful completion of the internship.
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How to Apply?
- To apply for a job, read through all information provided on the job listing page carefully.
- Look for the apply link on the job listing page, usually located somewhere on the page.
- Clicking on the apply link will take you to the company’s application portal.
- Enter your personal details and any other information requested by the company in the application portal.
- Pay close attention to the instructions provided and fill out all necessary fields accurately and completely.
- Double-check all the information provided before submitting the application.
- Ensure that your contact information is correct and up-to-date, and accurately reflect your qualifications and experience.
- Submitting an application with incorrect or incomplete information could harm your chances of being selected for an interview.
About Calix
Calix’s cloud and software platforms empower communications service providers (CSPs) of varying sizes to innovate and evolve their operations. By leveraging real-time data and insights from Calix platforms, our CSP customers can streamline their operations and offer compelling experiences to their subscribers. This capability allows CSPs to expand their businesses by enhancing subscriber acquisition, loyalty, and revenue, ultimately increasing their overall value and positive impact on their communities.