PhonePe Recruitment 2024 | PhonePe Vacancies for freshers

PhonePe Recruitment 2024 for Advisor, ONDC Role. Interested Candidates can go through the details and apply using the link provided at the bottom of the Post. Apply Before the Job Expires.

PhonePe Recruitment 2024 – Advisor, ONDC

Company name	PhonePe
Website	www.PhonePe.com
Job Role	Advisor, ONDC
Work Location	Bengaluru, India
Job Type	Full Time
Experience	0-3 years of experience in customer-facing roles, preferably in e-commerce or Q-commerce industries with chat support experience.
Qualification	Bachelor’s or Master’s degree
Batch	Not Mentioned
Package	4 – 6.5 LPA(Expected)

Job Description

PhonePe Recruitment 2024 – Advisor, ONDC

We are seeking specialists to join our In-house Customer Experience team. As a specialist, your main focus will be resolving customer issues and finding innovative ways to enhance their overall experience.

Responsibilities include addressing and resolving customer concerns promptly, identifying patterns to improve support systems, and suggesting process enhancements to optimize customer satisfaction.

Key Responsibilities:

• Prioritize integrity and customer-centricity in all interactions.
• Respond to basic PhonePe account and transaction inquiries via phone and data channels.
• Follow established processes to achieve timely issue resolution.
• Cultivate customer trust through effective communication.
• Meet productivity targets on an hourly and daily basis.
• Utilize internal resources to facilitate issue resolution.
• Collaborate with relevant teams to resolve complex issues promptly.
• Propose and implement process improvements.
• Educate customers on leveraging PhonePe features effectively.

Ideal Candidate Profile:

• Excellent written and verbal communication skills.
• Strong aptitude for learning and adapting.
• Active listening skills with the ability to handle objections.
• Customer-focused with the ability to adapt to various scenarios.
• Team-oriented, open to feedback, and flexible.
• Effective multitasking, prioritization, and time management abilities.
• Proficiency in English and Hindi.
• Graduation (10+2+3) is required.

Requirements:

• 0-3 years of experience in customer-facing roles, preferably in e-commerce or Q-commerce industries with chat support experience.
• Multilingual skills are a plus.

Additional Benefits:

• Complimentary lunch.
• Five-day workweek with two rotational days off.
• Comprehensive benefits package for full-time employees including medical, critical illness, accidental, and life insurance.
• Wellness programs including employee assistance, onsite medical services, and emergency support.
• Parental support programs such as maternity and paternity benefits, adoption assistance, and daycare support.
• Mobility benefits including relocation support and travel policies.
• Retirement benefits including PF contributions, gratuity, NPS, and leave encashment.
• Other benefits like higher education assistance, car lease options, and salary advance policies.

Amazon Recruitment 2024 – Sr. Associate, Compliance , Prime Video Trust & Safety | Apply Now

PhonePe Recruitment 2024 – Specialist – Programmatic Ads (Contract)

Company name	PhonePe
Website	www.PhonePe.com
Job Role	Specialist – Programmatic Ads (Contract)
Work Location	Bengaluru, India
Job Type	Full Time
Experience	Fresher or Max 2 years’ overall experience.
Qualification	Bachelor’s or Master’s degree
Batch	Not Mentioned
Package	4 – 7 LPA(Expected)

Job Description – PhonePe Recruitment 2024 – Specialist – Programmatic Ads

About the Role We are seeking a Specialist to facilitate the creative review process for Programmatic Ads. The primary responsibility of this role involves collaborating with team members to assess, identify quality issues, and enhance creative output. It entails investigating and diagnosing any creative quality problems, identifying components, and recommending appropriate corrective measures.

Responsibilities:

• Conduct thorough reviews of programmatic Ads creative content.
• Demonstrate a solid understanding of various product lines.
• Take ownership of specific categories and pinpoint recurring quality issues.
• Develop case studies to aid management decision-making.
• Participate in calibration sessions to ensure consistency among team members.

Basic Qualifications/Requirements:

• Strong communication skills.
• Any degree is preferred.
• Freshers or individuals with a maximum of 2 years of experience are welcome.
• Familiarity with the Ads industry is advantageous.
• Availability for rotational week-offs, with weekend support required.

This opportunity is for a one-month contract basis.

PhonePe Full-Time Employee Benefits (Not applicable for Interns or Contract Roles): Insurance Benefits – Medical, Critical Illness, Accidental, and Life Insurance. Wellness Program – Employee Assistance, Onsite Medical Center, Emergency Support. Parental Support – Maternity, Paternity, Adoption Assistance, Day-care Support. Mobility Benefits – Relocation Support, Transfer Assistance, Travel Policy. Retirement Benefits – Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment. Other Benefits – Higher Education Assistance, Car Lease, Salary Advance Policy.

PhonePe Recruitment 2024 – UI Engineer

Company name	PhonePe
Website	www.PhonePe.com
Job Role	UI Engineer (0-3 Years)
Work Location	Bengaluru, India
Job Type	Full Time
Experience	0-3 Years
Qualification	Bachelor’s or Master’s degree
Batch	Not Mentioned
Package	11 LPA(Expected)

Job Description – PhonePe Recruitment 2024 – UI Engineer

Job Requirements:

• 1-3 years of coding experience with a focus on problem-solving at a large scale, preferably in the FinTech industry.
• Strong foundation in Computer Science, including expertise in object-oriented design, data structures, and algorithms.
• Exceptional problem-solving and troubleshooting abilities, with the capability to break down complex issues into actionable steps.
• Proficiency in web technologies such as JavaScript, AJAX, HTML, CSS, and mobile-first web development.
• Familiarity with modern web frameworks, demonstrating in-depth knowledge in at least one framework and understanding overall design approaches.
• Ownership of multiple web products across teams or within a larger team, responsible for defining and driving the success of the assigned products.
• Understanding of usability principles, cross-browser compatibility, and HTML document architecture; promotes adherence to these principles within the peer group.
• Passionate about Web Performance Optimization, implementing it across all owned web products.
• Expertise in browser tuning and optimization techniques/tools.
• Experience in designing multi-tier large-scale web architectures.

PhonePe Full-Time Employee Benefits (Not applicable for Intern or Contract Roles):

Insurance Benefits:

• Medical Insurance
• Critical Illness Insurance
• Accidental Insurance
• Life Insurance

Wellness Program:

• Employee Assistance Program
• Onsite Medical Center
• Emergency Support System

Parental Support:

• Maternity Benefit
• Paternity Benefit Program
• Adoption Assistance Program
• Day-care Support Program

Mobility Benefits:

• Relocation benefits
• Transfer Support Policy
• Travel Policy

Retirement Benefits:

• Employee PF Contribution
• Flexible PF Contribution
• Gratuity
• NPS (National Pension System)
• Leave Encashment

Other Benefits:

• Higher Education Assistance
• Car Lease
• Salary Advance Policy

How to Apply?

• To apply for a job, read through all information provided on the job listing page carefully.
• Look for the apply link on the job listing page, usually located somewhere on the page.
• Clicking on the apply link will take you to the company’s application portal.
• Enter your personal details and any other information requested by the company in the application portal.
• Pay close attention to the instructions provided and fill out all necessary fields accurately and completely.
• Double-check all the information provided before submitting the application.
• Ensure that your contact information is correct and up-to-date, and accurately reflect your qualifications and experience.
• Submitting an application with incorrect or incomplete information could harm your chances of being selected for an interview.

About PhonePe

PhonePe is a prominent digital payment platform that has revolutionized the way people conduct financial transactions in India. Launched in 2016, it offers a seamless and secure mobile payment experience, allowing users to transfer money, pay bills, recharge mobiles, and make online purchases with utmost convenience. PhonePe’s user-friendly interface and robust security measures have garnered widespread trust among its rapidly growing user base. With its innovative features and strategic partnerships, PhonePe continues to play a pivotal role in driving the adoption of digital payments and contributing to the country’s journey towards a cashless economy.