Unilever is looking for Customer Service Officer| Remote

Location: Gurgaon, Haryana; Remote

About Unilever

Unilever is a multinational consumer goods company with a long-standing history of producing high-quality products. Founded in 1929, Unilever’s portfolio includes many well-known brands such as Axe, Dove, Lipton, and Knorr. The company has a strong commitment to sustainability and social responsibility, and has made significant strides in reducing its environmental impact and improving the lives of those in the communities where it operates. Unilever’s innovative and customer-centric approach has made it a leader in the industry, and its continued success is a testament to its dedication to delivering value to its customers while prioritizing the well-being of people and the planet.

Unilever Recruitment 2023

Company name Unilever
Websitewww.unilever.com
Job RoleCustomer Service Officer
Work LocationGurgaon, India(Remote)
Job TypeFull Time
ExperienceFreshers
Qualification Graduation
BatchNot Mentioned
Packageup to 8 LPA(Expected)

Job Responsibilities

  • A typical day at Unilever involves the following activities:
  • Visiting the market and engaging in personal selling to achieve sales targets.
  • Managing both the front-end and back-end infrastructure of the distributor system.
  • Using MIS reports to identify gaps and opportunities for improvement in execution and performance within your geographic area.
  • Negotiating with distributors and coaching their teams on customer management to generate more business.
  • Building strong relationships with trade partners to strengthen Unilever’s market position and gather market feedback.
  • Analyzing ways to improve the company’s competitive position through better customer service.
  • Monitoring the distributor’s performance and sales team systematically and addressing any infrastructure gaps through corrective action.

Skills & Requirements

  • To be eligible for this position, the candidate must meet the following requirements:
  • Completion of a full-time graduation program is mandatory.
  • The candidate must have at least two years of experience in channel sales.
  • Proficiency in calculating ROI and managing RS distribution is essential.
  • Knowledge of RS appointment and sales planning is necessary.
  • The candidate should be capable of conducting promotional activities and executing them successfully.
  • The candidate should be familiar with MS-Office, especially Excel.
  • Adequate communication skills in both English and the local language are desirable.
  • Additional Information:
  • This position is eligible for remote work, as indicated by the hashtag #LI-Remote.

How to Apply?

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