Wizikey is hiring for Customer Success Associate (Freshers). Interested Candidates can go through the details and apply using the link provided at the bottom of the Post.
About Wizikey
Wizikey is a dynamic and innovative platform that has revolutionized the way businesses manage their public relations and communications. This cutting-edge tool empowers organizations to streamline their PR efforts, helping them connect with the right journalists, bloggers, and influencers effortlessly. With its user-friendly interface and powerful search capabilities, Wizikey makes it simple to identify and target key media contacts, enhancing the effectiveness of press releases and media outreach campaigns. Its ability to track and measure PR efforts provides valuable insights, enabling businesses to make data-driven decisions for optimal brand exposure and reputation management. Wizikey is truly a game-changer in the world of PR, facilitating efficient and impactful communication strategies for companies of all sizes.
Wizikey Recruitment 2023
| Company name | Wizikey |
| Website | www.Wizikey.com |
| Job Role | Customer Success Associate (Freshers) |
| Work Location | Bangalore, India |
| Job Type | Full Time |
| Experience | freshers(0-1 Years) |
| Qualification | Bachelor’s degree in Business, Marketing, Communication, or a related field. |
| Batch | Not Mentioned |
| Package | 3.5 – 5 LPA (Expected) |
Job Description
Job Description
Customer Communication:
Cultivate and maintain positive relationships with our clientele through effective correspondence via email, phone calls, and various communication channels. Customer Support: Assist in addressing customer inquiries, resolving issues, and promptly delivering solutions to ensure their utmost satisfaction. Data Analysis: Scrutinize customer data and metrics to discern prevailing patterns and opportunities for enhancement, subsequently sharing valuable insights with the team. Product Knowledge: Attain an in-depth understanding of Wizikey’s products and services to proficiently guide customers in optimizing their benefits. Onboarding: Facilitate the onboarding process for new clients, ensuring a seamless transition into our service ecosystem. Feedback Collection: Gather client feedback and relay it to the pertinent teams to drive product and service improvements. Documentation: Maintain precise records of customer interactions and feedback within our CRM system.
Qualifications
- Hold a Bachelor’s degree in Business, Marketing, Communication, or a related field.
- Possess 0-1 years of experience in team management, spanning sales, success, support, and other cross-functional domains.
- Demonstrate exceptional written and verbal communication skills.
- Exhibit robust analytical and numerical acumen.
- Display a genuine commitment to delivering outstanding customer service.
- Collaborate effectively within a team-oriented environment.
- Exhibit strong organizational skills and meticulous attention to detail.
- Embrace a willingness to learn and adapt in a fast-paced setting.
- Previous involvement or internships in customer service or related areas is advantageous but not obligatory.
How to Apply?
- To apply for a job, read through all information provided on the job listing page carefully.
- Look for the apply link on the job listing page, usually located somewhere on the page.
- Clicking on the apply link will take you to the company’s application portal.
- Enter your personal details and any other information requested by the company in the application portal.
- Pay close attention to the instructions provided and fill out all necessary fields accurately and completely.
- Double-check all the information provided before submitting the application.
- Ensure that your contact information is correct and up-to-date, and accurately reflect your qualifications and experience.
- Submitting an application with incorrect or incomplete information could harm your chances of being selected for an interview.