Paytm Hiring for Associate/ Senior Associates – MHD Role. Interested Candidates can go through the details and apply using the link provided at the bottom of the Post.
About Paytm
Paytm is a leading Indian digital payment and financial services company, founded in 2010. It offers a wide range of services, including mobile recharge, bill payment, ticket booking, and online shopping. Paytm has revolutionized the digital payment landscape in India by providing a secure, convenient, and cashless payment system. It has become a household name and is trusted by millions of users across the country. Paytm has also expanded its services to include digital banking and investment options, making it a one-stop-shop for all financial needs.
Paytm Recruitment 2023
| Company name | Paytm |
| Website | www.paytm.com |
| Job Role | Associate/ Senior Associates – MHD Role |
| Work Location | Noida, India |
| Job Type | Full Time |
| Experience | Freshers/ Experience |
| Qualification | Bachelor’s Degree |
| Batch | Not Mentioned |
| Package | 3.5 – 5.5 LPA(Estimated) |
Job Description
About the Position: The candidate will be responsible for addressing concerns and complaints from merchants on a daily basis. Ensuring that daily tasks are completed within the defined timeframe with a focus on providing a positive merchant experience.
Expectations/Requirements:
- Handle inbound and outbound calls promptly
- Demonstrate creativity and dedication, aligning with our collaborative work culture
- Collaborate effectively with various teams and functions on a daily basis
- Coordinate with different departments to ensure project compatibility
- Exhibit intelligent problem-solving and effective communication skills
- Act as a Paytm brand ambassador, embodying the values: “Stay Hungry, Stay Humble, Stay Relevant!”
- Resolve merchant issues, following guidelines and protocols
- Offer merchant support through phone and email
- Display excellent merchant service skills, fostering high merchant satisfaction levels
- Possess strong verbal and written communication abilities
- Work well both independently and as part of a team
Key Skills for Success:
- Exceptional customer service skills with a commitment to outstanding care
- Self-motivation and initiative are essential traits
- Ability to multitask and thrive in a fast-paced team environment
- Adaptability to change and skill in adjusting priorities as necessary
- High level of motivation and drive
- Skill in engaging internal and external stakeholders
- Passion for simplification
- A growth-oriented mindset
Qualifications:
- Any graduation degree
Why Choose Us:
- Engage in a collaborative, result-oriented program that enhances coherence across various business areas through technology
- Increase cross-selling opportunities to improve average revenue per user
- Receive comprehensive feedback from peers on your contributions towards their goals
- Earn respect through your actions and dedication, fostering positive relationships with peers and managers
Compensation: For the right candidate, we are committed to creating wealth. With over 500 million registered users, 21 million merchants, and a wealth of data in our ecosystem, we are uniquely positioned to democratize credit for deserving consumers and merchants. Join us in shaping India’s largest digital lending narrative!
How to Apply?
- To apply for a job, read through all information provided on the job listing page carefully.
- Look for the apply link on the job listing page, usually located somewhere on the page.
- Clicking on the apply link will take you to the company’s application portal.
- Enter your personal details and any other information requested by the company in the application portal.
- Pay close attention to the instructions provided and fill out all necessary fields accurately and completely.
- Double-check all the information provided before submitting the application.
- Ensure that your contact information is correct and up-to-date, and accurately reflect your qualifications and experience.
- Submitting an application with incorrect or incomplete information could harm your chances of being selected for an interview.