Infosys Recruitment 2023 | Process Executive – Customer Service Representative

Infosys Recruitment 2023 for Process Executive – Customer Service Representative. Interested Candidates can go through the details and apply using the link provided at the bottom of the Post.

About Infosys

Infosys is a global leader in consulting, technology, and outsourcing solutions. Founded in 1981, the company has grown to become a trusted partner for some of the world’s largest corporations. With a strong focus on innovation and sustainability, Infosys offers a wide range of services, including software development, maintenance, and engineering. The company is committed to driving positive change in the communities it serves, and its corporate social responsibility initiatives reflect this commitment. Infosys is widely recognized for its expertise in digital transformation, cloud computing, and artificial intelligence, and its dedicated workforce is constantly pushing the boundaries of what’s possible in the tech industry.

Infosys Recruitment 2023

Company name	Infosys
Website	www.infosys.com
Job Role	Process Executive – Customer Service Representative
Work Location	Mysore, Karnataka, India
Job Type	Full Time
Experience	0 – 1 year
Qualification	B.Com/M.Com/BBM/BBA
Batch	Not Mentioned
Package	2.8 -4 LPA(Expected)

Job Description

Responsibilities:

• Proficiency in English and Hindi is required, and knowledge of any other regional language would be advantageous.
• Possess a strong understanding and practical experience in Direct taxation processes and clauses.
• Demonstrate problem-solving abilities, quick thinking, and the capability to independently and efficiently resolve customer issues.
• Exhibit excellent communication skills for addressing and resolving client concerns through calls, chats, or emails.
• Display proficiency in verbal and written communication, interpretation, and active listening.
• Ability to rapidly acquire process knowledge.
• Effective probing and analytical skills with the ability to multitask between voice and data entry.
• Willingness to work from the office.
• Show proactivity and utmost respect for the customer’s time.
• Efficient time management, ensuring that all customer interactions are valuable.

Educational Requirements:

• Bachelor of Commerce

Service Line:

• BPO Service Line

Additional Responsibilities:

• Qualifications: B.Com/M.Com/BBM/BBA
• Working Hours: Rotational Shifts from 8 am to 8 pm
• Workdays: 6 days a week with one rotational off-day, excluding Sundays
• Location: Mysore
• Experience Level: 0 – 1 year

Preferred Skills:

• Customer Service (Voice)
• The posting location is subject to business requirements.

How to Apply?

• To apply for a job, read through all information provided on the job listing page carefully.
• Look for the apply link on the job listing page, usually located somewhere on the page.
• Clicking on the apply link will take you to the company’s application portal.
• Enter your personal details and any other information requested by the company in the application portal.
• Pay close attention to the instructions provided and fill out all necessary fields accurately and completely.
• Double-check all the information provided before submitting the application.
• Ensure that your contact information is correct and up-to-date, and accurately reflect your qualifications and experience.
• Submitting an application with incorrect or incomplete information could harm your chances of being selected for an interview.

Apply Link