Calix Hiring Customer Success Intern. Interested Candidates can go through the details and apply using the link provided at the bottom of the Post.
Calix – Customer Success Intern 2024
| Company name | Calix |
| Website | www.Calix.com |
| Job Role | Customer Success Intern |
| Work Location | Bangalore, India |
| Job Type | Internship |
| Experience | Freshers |
| Qualification | Bachelor’s degree in computer science, electronics, communications or related field. MBA or equivalent degree in business, management or marketing. |
| Batch | Not Mentioned |
| Package | As Per standerds |
Job Description – Calix – Customer Success Intern
Responsibilities and Duties:
- Assist senior team members in gathering necessary information for customer engagements.
- Develop and implement strategies to provide timely and proactive customer support.
- Contribute to process improvement by creating and updating content, playbooks, and procedures.
- Cultivate processes and relationships to enhance customer retention and loyalty, aiming to boost renewal rates.
- Monitor customer health scores, satisfaction levels, and engagement metrics.
- Maintain and update data in customer success management software.
- Participate in customer-facing engagements.
Qualifications:
- Bachelor’s degree in computer science, electronics, communications, or a related field.
- MBA or equivalent degree in business, management, or marketing preferred.
- Excellent communication, presentation, and interpersonal skills.
- Ability to thrive independently and collaboratively in a dynamic environment.
- Strong analytical, problem-solving, and decision-making abilities.
Certifications, Knowledge, and Experience:
- Any certifications, knowledge, or experience in networking technologies, routers, switches, subscriber management, or related areas would be advantageous.
- Familiarity with CRM systems, ticketing, chat, and email platforms.
- Understanding of customer success and retention best practices and trends.
- Proficiency in data analysis and deriving insights from customer feedback and metrics.
Duration:
The internship is for a one-year period, with potential for extension or conversion to a full-time role based on performance and availability.
How to Apply?
- To apply for a job, read through all information provided on the job listing page carefully.
- Look for the apply link on the job listing page, usually located somewhere on the page.
- Clicking on the apply link will take you to the company’s application portal.
- Enter your personal details and any other information requested by the company in the application portal.
- Pay close attention to the instructions provided and fill out all necessary fields accurately and completely.
- Double-check all the information provided before submitting the application.
- Ensure that your contact information is correct and up-to-date, and accurately reflect your qualifications and experience.
- Submitting an application with incorrect or incomplete information could harm your chances of being selected for an interview.
About HackerEarth
Calix’s cloud and software platforms empower communications service providers (CSPs) of varying sizes to innovate and evolve their operations. By leveraging real-time data and insights from Calix platforms, our CSP customers can streamline their operations and offer compelling experiences to their subscribers. This capability allows CSPs to expand their businesses by enhancing subscriber acquisition, loyalty, and revenue, ultimately increasing their overall value and positive impact on their communities.