Sitel is hiring Customer Service Representative for Hyderabad Location. Interested Candidates can go through the details and apply using the link provided at the bottom of the Post.
About Sitel
SITEL is a global business process outsourcing (BPO) company that provides customer service and technical support solutions for clients in various industries, including telecommunications, healthcare, finance, and retail. Founded in 1985, SITEL operates in over 25 countries, with a workforce of over 90,000 employees. The company is committed to delivering innovative, customer-focused solutions that help clients improve their business operations and enhance customer satisfaction. SITEL’s services include customer service, technical support, sales, and back-office support, all delivered through a combination of technology, people, and processes to ensure seamless and efficient operations.
Sitel Recruitment 2023
| Company name | Sitel |
| Website | www.sitel.com |
| Job Role | Customer service representative |
| Work Location | Hyderabad, India |
| Job Type | Full Time |
| Experience | Freshers/ Experienced |
| Qualification | Intermediate or any graduation |
| Batch | Not Mentioned |
| Package | 3 LPA (Expected) |
Job details
- SITEL Hyderabad has an open position for International Technical Support Voice Process, and they are currently hiring.
- The job requirements include being between the ages of 18 to 35 years old, having a minimum qualification of Intermediate (or +2 equivalent), and maximum qualification of Graduates (Undergrads can also be considered, but they should not be regular college students).
- Experience is not mandatory for this position, and both undergraduates and graduates are welcome to apply.
- The candidate should possess exceptional spoken skills in English, as communication is a crucial aspect of the job.
- The job requires the candidate to work in rotational shifts, and they should be comfortable working in all shifts.
Job Requirements
- The job profile entails providing technical support to international customers through international voice process.
- Candidates must be flexible to work in rotational shifts as per the US time zones.
- Candidates applying for this position should possess excellent communication skills in English, along with a strong technical knowledge in hardware, software and networking concepts.
- The job offers 5 working days with 2 rotational and split weekly offs. The company offers home pickup and drop facility to the employees.
- The interview process consists of rounds like JAM, HR, Voice and Accent, Tech Test, and Operations Round, and all interviews will be conducted telephonically or via Skype.
- Note that the selected candidates should be willing to work from the office and must be able to join immediately with all necessary documents for background verification.
- Call center experience is an added advantage.
How to Apply?
- To apply for a job, read through all information provided on the job listing page carefully.
- Look for the apply link on the job listing page, usually located somewhere on the page.
- Clicking on the apply link will take you to the company’s application portal.
- Enter your personal details and any other information requested by the company in the application portal.
- Pay close attention to the instructions provided and fill out all necessary fields accurately and completely.
- Double-check all the information provided before submitting the application.
- Ensure that your contact information is correct and up-to-date, and accurately reflect your qualifications and experience.
- Submitting an application with incorrect or incomplete information could harm your chances of being selected for an interview.